Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.3
104 reviews
5 stars
52
4 stars
4
3 stars
6
2 stars
5
1 star
37
DS
Drew S
Jun 2, 2026
1.0
turned up at the opening time of 9:30, no one there. Not the first time that's happened.
SS
showtell
Jun 2, 2026
1.0
Rude, unhelpful staff. Branch doesn't open on time and closes randomly. The post office is an essential service and needs to be run professionally and with curtesy to everyone in the community. I've stood in line and watched the staff be dismissive and rude to customers who are just trying to figure out things like passport applications. In particular if their English of customers wasn't very good, the staff were especially rude. And just this morning when trying to use the post office at their stated opening time, the doors remained shut with no explanation. Worst post office I've ever had to deal with.
PS
Pushker R Sigdel
Mar 25, 2026
1.0
It was supposed to be open at 9:30am. Post office didn't open till 9:50am. Paid to park thinking they were going to open on time.
KC
K C
Feb 18, 2026
1.0
Delayed our 1st class recorded delivery by over a month which almost made us miss a school application deadline. When asked, we were simply directed back to "Royal Mail", with neither apologies nor any clear guidance how to raise this issue. Already a disaster that Royal Mail and Post Office splitted, and this post office's behaviour certainly does not help!
HM
Helen May
Feb 16, 2026
5.0
This branch was so helpful today when I applied for my driving license (which I couldn’t do online myself) I also renewed my passport. They were kind, did it all for me and made something I found difficult easy. Thankyou so much. We need more Post Offices with these qualities.
Frequently Asked Questions About Welling Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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