Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.1
37 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
3
1 star
14
KT
Katrina Turner
Sep 19, 2026
1.0
PO itself was closed so can only collect if PO part of shop is open.
LG
Liam G
Aug 28, 2026
1.0
Likes to refuse parcels for no reason when they've already signed up as a collection point. Absolute joke owner is rude and obnoxious avoid if you can.
ST
Sharon Thomas
Jul 2, 2026
5.0
The staff are always very friendly and helpful, great knowledge of all products,happy to help!!! Pleasure to deal with!!!!!!
WF
Wayne Fuller
Apr 19, 2024
5.0
Great service always happy to help with my parcels, even when the machine goes down and decides not to print
See you all soon
EF
E S (Tulips and Flowers)
Sep 25, 2023
5.0
As a Pembury resident, I have been using our Village Post Office for a significant number of years. Whilst in this day and age it is easy for people to look up information online, that is not the same as knowledge. I always find the staff in our village post office to be knowledgeable and willing to help. The key gentleman behind the counter is always happy to assist with any queries I may have; he has a very dry sense of humour and I frequently leave having a good chuckle.
I value and respect our Village Post Office. Thank you!
Frequently Asked Questions About Pembury Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Pembury Post Office
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Certified October 04, 2026Yext Knowledge Graph
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