Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
awful ignorance, slammed the phone down when i asked a simple lets hope it gets new mangement soon
RS
Robert Smith
Nov 11, 2025
1.0
The post office is totally inadequate for the size of the community it serves, just one service point with the staff also serving the pharmacy customers. Year back we had a dedicated post office with three service points and far fewer houses in the area.
I avoid this post office if I possibly can. You can wait a long time to get served, in an environment with others seeking treatment for colds, flu, covid etc via the pharmacy and often the same staff serving both customers, far from satisfactory.
PP
PDP
Nov 26, 2022
5.0
Dublcheck Cleaning Services EAST visited here
MR
Martyn Rolph
Apr 29, 2022
1.0
Absolutely rubbish
Use to be good
Stand their waiting for for one of the 3 members of staff to serve you
Then they try and rip you off .
Don’t usually go their any more
But thought I’d try again
Big mistake
Be quicker and cheaper for me to hand deliver it to Scotland then post it there
SS
Sandra Scotchbrook
Apr 8, 2022
1.0
Worst post office in Folkestone. They Spend more time trying to up sell services to you instead of actually provided a service.
One of the post office staff in particular often decides to parcel up the post for collection a good hour before it's due to be collected and often doesn't even acknowledge you waiting at the counter until she's finished. Manners cost nothing however, they are in very short supply in Hawkinge post office. I was even told that my parcel wouldn't go until the next day because she had sealed the collection bags. Bear in mind it was only 4pm and the parcels/post had yet to be collected.
When you do eventually get served and you state the postal service you require they will continuously try to up sell others services. I will be avoiding this post office from now on. It's not fit for purpose. Densole post office is a cut above the Hawkinge one and you get service with a smile.
Frequently Asked Questions About Hawkinge Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Hawkinge Post Office?
Hawkinge Post Office is open Monday to Friday from 08:00 to 18:00, Saturdays from 08:00 to 13:00, and closed on Sundays.
What payment options can I use at Hawkinge Post Office?
You can pay using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa at Hawkinge Post Office.
How can I deposit a cheque at Hawkinge Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available at most Post Office branches) to Hawkinge Post Office. Hand over the sealed envelope and receive a receipt.
Is there a charge for making cash withdrawals at Hawkinge Post Office?
No charges are taken at the counter; however, some banks may charge. Please check with your bank for details.
How much cash can I withdraw at the Hawkinge Post Office counter?
The withdrawal amount depends on any limits set by your bank account. Contact your bank to confirm your specific withdrawal limits.
What is the Post Office Change Giving service available at Hawkinge Post Office?
If you are a business banking customer needing cash for coins, you can exchange cash using Change Giving or Change Giving “Lite” services at Hawkinge Post Office with selected banks.
How can I collect my parcels at Hawkinge Post Office?
Hawkinge Post Office offers in-store pickup services for parcels, allowing you to conveniently collect your deliveries at the branch.
Are there any currency exchange services near Hawkinge Post Office?
Yes, the Post Office Travel Money, a currency exchange service, is located nearby, making it convenient for customers to handle currency needs before or after visiting Hawkinge Post Office.
What dining options are available near Hawkinge Post Office?
Nearby, you can visit Mayfly pub and restaurant, The Mayfly pub, Spitfire Brunch Box cafe, The Cook's Table Coffee Shop, and Zesteas Coffee Shop for a range of food and drink options.
Where can I find additional financial and postal services near Hawkinge Post Office?
Nearby financial and postal services include Western Union for money transfers, Lloyd Adams Hair and Beauty for personal care, and Evri ParcelShop for courier services.
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