Graypen Limited has been providing progressive but traditional tanker port agency services since 1969. With an unrivalled network of local and partner agents we have offices at all major UK Ports as well as Rotterdam, Amsterdam and Antwerp. We can even take care of your business on a Global scale via our Hub Agency Team. We are experienced in handling cargoes such as Oil Products (Crude, Clean, Dirty), Chemicals, Edible Oils, LPG and LNG.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.