Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.1
68 reviews
5 stars
49
4 stars
3
3 stars
3
2 stars
3
1 star
10
BA
Bola Adewole
Feb 7, 2026
5.0
I misplaced a tracking receipt and the seller was refusing to acknowledge receipt of my return. I asked the post office cashier if they could find the tracking number. Even though I returned the item over a month ago - they very helpfully found the tracking number for me and I've now received my refund. I'm still really pleasantly surprised that the post office were so helpful.
SJ
Shaun Jarvis
Oct 16, 2025
5.0
The lady's are amazing & always help with everything i ever need 10/10
MH
Mike Hemmings
Apr 28, 2025
2.0
It really depends who you get. One women was very friendly, another one basically dismissed me that they didn't have the parcel until I spelt out my very simple name three times and then it magically appeared. Even then, she couldn't answer a basic question around redelivery. I have no car so have to go to the post office to firstly see if they have it and pick up a porcelain sink on the bus. Ridiculous. Fabulous service.
MK
Maithili Kandasamy
Sep 17, 2024
5.0
Very polite and hard working staff.They are very experienced and extremely professional, highly recommended!
Service is awesome and very friendly service, always helpful.
JK
Jayesh Kevani
Sep 2, 2023
5.0
I am writing this review because I get exceptionally good service, I wanted to post something to India and I been giving all the information which help me to decide how much should I send at minimum cost using post office service from Downham post office, this place is truly amazing, thank you so much for treating my queries in this busy environment. I must recommend Downham post office to my friends and family.
Frequently Asked Questions About Downham Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Downham Post Office?
Downham Post Office is open Monday to Friday from 08:15 to 17:30, on Saturday from 08:30 to 14:00, and closed on Sundays.
Can I withdraw cash at the Downham Post Office?
Yes, you can withdraw cash at the Post Office counter but the amount depends on your bank's withdrawal limits. Contact your bank for specific limits.
Are there any charges for making cash withdrawals at Downham Post Office?
No charges are applied by the Post Office for cash withdrawals, but some banks may charge fees. Please check with your bank for details.
How can I deposit a cheque at Downham Post Office?
Bring your cheque, a completed deposit slip (if applicable), and a cheque deposit envelope from your bank to the Post Office. Hand over the sealed envelope to receive a receipt.
What is the Change Giving service at Downham Post Office?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving Lite services at the Post Office with selected banks.
What payment options are accepted at Downham Post Office?
Payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Downham Post Office offer in-store pickup services?
Yes, Downham Post Office offers in-store pickup services.
What are some nearby dining options around Downham Post Office?
Nearby restaurants include Subway, KFC Downham - Bromley Road, Happy Garden (Chinese restaurant), Grillo's (pizza), Favorite Chicken and Ribs, China Noodle Express, Milanos Pizza, Georges Bromley (cafe), and George's Cafe.
Where can I find ATMs near Downham Post Office?
There is an ATM associated with the Post Office nearby, making cash withdrawals convenient for customers.
What other services and stores are located near Downham Post Office?
Nearby you can find Downham Pound Plus discount store, Browne's Chemist pharmacy, Tesco Express supermarket, Savers Health & Beauty, Evri ParcelShop for deliveries, several beauty salons like Hair dressers Bromley and Cole's Salon, as well as betting centers like Paddy Power and Betfred.
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