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Willesborough Post Office

4.0
(98 reviews)

Business Details

65 Church Road, Ashford, KEN
TN24 0JZ, United Kingdom
+44 1233 623974

About

Post OfficeBankBusiness Banking Services
Willesborough Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.

Location

Willesborough Post Office
65 Church Road, Ashford, KEN
TN24 0JZ, United Kingdom

Hours

Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday7:00 AM - 2:00 PM

Products & Services

2 lists ¡ 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from ÂŁ3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

EVRi

2 items

📦EVRi Drop off

Drop off your pre-paid EVRi parcel or return at this branch. Max 15kg.

Reviews

4.0
98 reviews
5 stars
69
4 stars
4
3 stars
1
2 stars
1
1 star
23
  • JM
    J M
    Jun 13, 2026
    1.0
    Had a really bad experience today, I went to send a laptop in a parcel. I'd forgotten to reset the laptop, and asked the young man at the counter "Sorry I know it's strange but could I quickly charge the laptop to reset it?" and he said yes. There was an extension lead in the public part of the store. A lady arrived and said to be quick as it's not allowed, but I'd only done it because I was given permission. I said yes sorry will be quick as I can. I bought a big bottle of water while waiting because it was taking longer than I thought and I felt bad. The laptop started an important update which I didn't expect. If I lost power it would have completely broken the laptop. The lady then said she is taking the power out, and I begged not to as it could break the laptop, but she did it anyway. She then said I wasn't given permission from the young man which wasn't true. Thankfully the update finished without losing power. I decided to leave because my laptop had almost been broken and I didn't feel very good about it. Got in my car and an older man came out, asking why I was parked there, and then started accusing me of stealing electricity and told me to leave, then took a photo of me like I was a criminal. I've never had such a bad experience in my entire life. The young man gave me permission to charge it, so instead of having a chat with their young employee, they decide to accuse me of stealing. I will never come back and will tell everyone I know to avoid this place.
  • PP
    Preeti Paul
    May 30, 2026
    5.0
    Friendly and professional staff.
  • GJ
    GLORY JOEL
    May 22, 2026
    1.0
    Poor customer service
  • DM
    david mcanally
    Jan 3, 2026
    5.0
    I visit this shop at least once a day. Always good customer service that's why I have given you 5 stars I would have given more stars if they were available
  • JW
    Jon Whetlor
    Oct 11, 2024
    1.0
    Imagine a post office that refuses post? 😂 3 times I have had my prepaid parcel refused stating it’s too big. I drive to main sorting office in town and they take it no issues, they are aware of the complaints about this store and also the reviews on here speak for themselves. The lady that works there is rude, not helpful in the slightest, never heard of customer service and doesn’t know how to communicate with the public, why she’s chosen this job I don’t know. Never thought I would find myself leaving a review for a post office but here we are, sad times.

Frequently Asked Questions About Willesborough Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Willesborough Post Office

This information is certified by Willesborough Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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