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Panshanger Post Office

1.9
(30 reviews)

Business Details

63 Moors Walk, Welwyn Garden City, HRT
AL7 2BQ, United Kingdom
+44 1707 372873

About

Post OfficeBankBusiness Banking Services

Location

Panshanger Post Office
63 Moors Walk, Welwyn Garden City, HRT
AL7 2BQ, United Kingdom

Hours

Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday7:00 AM - 8:00 PM

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

1.9
30 reviews
5 stars
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1 star
20
  • ED
    Ella Dan
    Jun 14, 2026
    1.0
    Extremely disappointing experience. The staff were arrogant, unhelpful, and appeared to have no idea what they were doing. They kept asking each other for answers instead of helping the customer. I would not recommend this place. Save your time and go somewhere else.
  • AS
    Adam Slater
    Mar 17, 2026
    1.0
    Can I not give zero stars? A complete lack of common sense amd over biding bureaucracy here. Twice the Royal Mail tried to deliver parcels to us last week. My wife opted for them to deliver to this post office for pick up. I duly arrived today with both calling cards, the notice on the app, the email, messages from my wife and my ID showing the same surname and address as my wife's. 'We can't give it to you as you need her ID' was their stance. 'Sometimes couples have disagreements about their partner's picking parcels up'.... clearly not the case here as I could show messages saying otherwise. But my wife works hours where she cannot get here and her ID is on here at work..... surely I have enough to show she would like me to pick it up. Oh no....NO COMMON SENSE AND BUREAUCRACY GONE MAD. We'll take further time out to visit another time. The difference between customer service here at Moors Walk and the same sort of post office at Hall Grove is streets apart. They are amazing!
  • AS
    Aida Saulinskiene
    Feb 21, 2026
    1.0
    The post office man was extremely moody and not nice at all. I didnt felt welcome at all. And I was not giving change. Will never gonna come back there
  • GF
    Gary Foster
    Feb 13, 2026
    1.0
    Useless post office, poor service from 2 staff on tonight had to go back to the sender to get proof my parcel had been delivered for collection by me after getting an email saying it was ready to collect, maybe if the staff could read labels it would save a lot of grief, several customers all rolling there eyes and tutting because of the seriously long wait, Bring back the old post office
  • VP
    Vin Patel
    Aug 23, 2021
    1.0
    I went to this Martin’s moor walk postoffice today at 11.15am . I have a parcel weighing 2.2 kg and asked for 2nd class sigh for . They wanted to post it by Patcelforce only . Not Royalmail because it was over 2 kg . I used to work in postoffice myself and I said can you do medium parcel and they refused. Very poor service and even don’t want to check how to do it . Even from postoffice staff said no to take my 2nd class parcel . Need more training and told me to take your postoffice that is very rudes

Frequently Asked Questions About Panshanger Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Panshanger Post Office

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Certified June 28, 2026Yext Knowledge Graph
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