Certified by Turners Hill Post Office • Jun 21, 2026
About
Certified by Turners Hill Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Turners Hill Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Turners Hill Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Went to the post office Turners Hill in Cheshunt by the old Pond. Had to return my old passport for my renewal process and had never renewed my passport before. Explained the situation to a lovely lady named Helen. She was very friendly, approachable and able to build good rapport. Made the process smooth and easy and was out within a couple of minutes.
HH
Henry
Jun 15, 2026
5.0
Helen was super helpful today with sending our parcel after having problems in the post
KC
Katrina Chamberlain
Jun 5, 2026
5.0
Great experience at post office this morning
Helen was extremely helpful as I was trying to Cash a check in with Monzo. She advised what my best options was and pointed me in the right direction. I cashed my check in online as per Helen’s help very grateful for her help. The other lady that was there at the time was keeping my child occupied as he was restless
II
iamkarenallen
Jun 3, 2026
5.0
Absolutely phenomenal staff team at Cheshunt post office by the pond.
SN
Selina Njoku
May 30, 2026
5.0
I wanted to leave a special thank you to Helen, who served me on Saturday right at closing time.
I arrived at the Post Office in a bit of a panic trying to return an Amazon parcel and had only just made it before closing. Helen could easily have turned me away, but instead she was incredibly kind, patient and reassuring. She saw I was flustered and immediately put me at ease, telling me not to worry and helping me get everything sorted.
Every time I’ve visited, Helen has always been friendly and welcoming, but her kindness on this occasion really stood out. Customer service like that is rare and deserves recognition.
Helen, if you happen to read this, thank you for your help and for treating people with such warmth and understanding. It was genuinely appreciated.
Frequently Asked Questions About Turners Hill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Turners Hill Post Office?
Turners Hill Post Office is open Monday to Friday from 10:00 to 17:30, and on Saturdays from 09:00 to 12:30. It is closed on Sundays.
Can I collect parcels in-store at Turners Hill Post Office?
Yes, Turners Hill Post Office offers in-store pickup services.
What payment methods are accepted at Turners Hill Post Office?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How much cash can I withdraw at Turners Hill Post Office?
The withdrawal limit depends on the specific account you hold with your bank. Please contact your bank directly to check your withdrawal limits.
Are there any charges for making cash withdrawals at the Post Office?
No charges are taken at the Post Office counter, but some banks may charge. Please check with your bank for details.
How do I deposit a cheque at Turners Hill Post Office?
Bring your cheque, a completed deposit slip (if applicable), and a cheque deposit envelope for your bank. Hand the sealed envelope to the Post Office staff to receive a receipt.
What is the Change Giving service at the Post Office?
It allows business banking customers to exchange cash for coins at the Post Office with selected banks using Change Giving and Change Giving “Lite” services.
What nearby transit options can I use to reach Turners Hill Post Office?
Nearby you will find other Post Office branches and Banks such as Bank of Scotland Waltham Cross and Halifax, which might be useful landmarks or stops on your route.
What nearby businesses can I visit before or after stopping at Turners Hill Post Office?
You can visit Stanley Bridge Cycles for bike rentals, Fishy Delishy for seafood, or Simmons bakery. There's also Costa Express coffee shop nearby for a quick refreshment.
Are there nearby financial or real estate services close to Turners Hill Post Office?
Yes, nearby are financial services like Western Union and mortgage brokers such as Next Step Mortgage Solutions, as well as real estate agents including Christopher Stokes and Lanes Property Agents Cheshunt Ltd.
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