Highbury Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services and money transfer services.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Easily the best post office on Earth. OK, the competition normally sets a low bar, but even so these guys always knock it out of the park and make postal / courier chores so easy.
Professional, personable, really efficient and just 100% reliable, open really convenient hours, too. So lucky to have this place in Hitchin, keep up the good work!!! 😀
AW
Arthur Woods
Dec 17, 2024
5.0
Great team of staff and a quick post office service.
MF
Megan Fatharly
Nov 27, 2024
5.0
I used this post office all throughout lockdown when my business took off. I moved away but whenever I need to post something this branch is super helpful and even remembers my drop and go number if I am back this way and need to post something. A huge thank you to Chris who does a stellar job! Highly recommend
AK
Anna Kealey
Oct 20, 2024
5.0
In my experience always helpful and friendly staff. Often going out of their way to be helpful and support their customers. Three customers in a row had unusual and difficult requests today - all were accomodated with a smile. Thanks
GU
Google User
Jul 9, 2024
2.0
This used to be great but recently they appear to have cut the post office counter staff so always seems to be a long queue there now. All it takes is for someone to have an issue for the queue to stop moving altogether with only one person at the post office counter. 😞
Frequently Asked Questions About Highbury Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Highbury Post Office provide?
Highbury Post Office offers financial services such as savings, insurance, loans, mortgages and credit cards; government services; telephony; foreign currency exchange; travel insurance; and mail services.
What are the opening hours of Highbury Post Office?
Highbury Post Office is open Monday to Saturday from 07:00 to 19:00 and closed on Sundays.
Does Highbury Post Office charge fees for cash withdrawals?
No, the Post Office does not charge fees for cash withdrawals at the counter, but some banks may charge. Please check with your bank for details.
How can I deposit a cheque at Highbury Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
What is the Change Giving service at the Post Office?
The Change Giving service lets business banking customers exchange cash for coins at the Post Office with selected banks.
What payment methods are accepted at Highbury Post Office?
Highbury Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is there an ATM available near Highbury Post Office for cash withdrawals?
Yes, there is an ATM labeled 'ATM (Post Office)' nearby to conveniently withdraw cash.
Where can I exchange foreign currency near Highbury Post Office?
You can exchange foreign currency at 'Post Office Travel Money,' located near Highbury Post Office.
Are there any food or grocery stores near Highbury Post Office for quick shopping?
Yes, nearby are 'Highbury Post Office' and 'Post Office-Highbury,' which also operate as grocery and convenience stores.
What community facilities are close to Highbury Post Office?
Nearby community places include Riddy Path public plaza, Hitchin Fire Station, and Hitchin Girls' School, all accessible when visiting the post office.
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