Certified by Post Office Harpenden • Oct 04, 2026
About
Certified by Post Office Harpenden • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Post Office Harpenden is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Post Office Harpenden • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.2
66 reviews
5 stars
16
4 stars
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1 star
42
LD
Livvy D
4 days ago
4.0
I visit this post office multiple times a week and it is generally good but can be busy at peak times. If short on time, best to come back at a quieter time or visit a larger post office with more counters (if possible) or purchase postage online and print your label at home (if possible).
The staff are helpful and manage to remain calm and provide services even when faced with entitled, rude customers. They go out of their way to help every customer from the kind ones all the way to the rude, impatient ones.
I saw a comment criticising how one of the staff members dressed which has nothing to do with his ability to perform his job. I have seen this same man remain polite and calm even when helping rude customers who do not have the correct shipping information for the parcel they want to send or have filled out forms incorrectly.
The self serve machines have been removed which has increased the queue time but these are due to be replaced with new ones soon. Of course customers blame the staff for the lack of self serve machines or that other people have shown up at the post office at the same time as them.
ER
Emperor Penguin Reviews
Sep 19, 2026
1.0
Extremely disappointed with today's visit. The official hours state they are open until 5:30 PM on Saturday, but they closed early at 4:15 PM claiming short staffing. There was no queue for once because they shut early, but looking inside, staff were just sitting around. When I asked, he looked annoyed and just snapped "Closed." Usually, you have to wait at least 45 minutes because they are always understaffed, but the staff are usually friendly and service comes with a smile. Today was just poor customer service. More staff needed, please.
TT
Tilly Tedder
Sep 1, 2026
1.0
post office is awful. There was a queue down the whole shop. Never want to come here again but will have to. 25 people in the queue and one woman on the till - no sense of urgency at all. I am very disappointed. All self service checkouts do not work. Please sort this out urgently!!!
IH
Iris Hampstead
Jul 22, 2026
1.0
There is such a huge queue, whatever time of day I visit! There is no urgency from the staff and no apologies. Having two desks open late morning is not good enough! If I could post my parcels elsewhere I would!!
RG
Ronald Good
May 16, 2026
5.0
They can process your post until 5:30 on Saturday!
Frequently Asked Questions About Post Office Harpenden
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Post Office Harpenden?
Post Office Harpenden is open Monday to Friday from 09:00 to 17:00, and on Saturday from 09:00 to 17:30. It is closed on Sundays.
Can I withdraw cash at Post Office Harpenden and are there any charges?
You can withdraw cash at Post Office Harpenden subject to the withdrawal limits of your bank account. No charges are taken at the Post Office counter, but your bank may charge you. Please check with your bank for details.
How do I deposit a cheque at Post Office Harpenden?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope at the counter to receive a receipt.
What is the Post Office Change Giving service at Harpenden?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office. Contact your bank to see if they offer this service and to sign up.
Which payment options are accepted at Post Office Harpenden?
The branch accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payments.
Does Post Office Harpenden offer in-store pickup services?
Yes, Post Office Harpenden offers in-store pickup services.
What nearby places can help me find Post Office Harpenden?
Nearby places include WHSmith bookstore, Sainsbury's supermarket, and Mountain Warehouse clothing store, all located on Harpenden High Street, making it easy to find the Post Office when shopping in the area.
Are there nearby financial services to use alongside Post Office Harpenden?
Yes, nearby financial services include Western Union for money transfers and Sainsbury's Bank Travel Money for currency exchange, convenient if you need additional services before or after visiting the Post Office.
What nearby amenities can I visit after Post Office Harpenden?
After visiting Post Office Harpenden, you might enjoy shopping at Argos department store, or relax at Rebecca Jade Beauty & Aesthetics salon located nearby.
How can the nearby DPD Parcel Shop at Sainsbury's complement services at Post Office Harpenden?
The DPD Parcel Shop located at Sainsbury's offers additional parcel drop-off and collection services, complementing Post Office Harpenden's shipping and mailing services for convenience.
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