Great Post Office and the couple that run it are really helpful. Would not hesitate to recommend!
LL
Laurence
Mar 5, 2026
1.0
Very rude staff. Will not use again
TJ
Tamo Junto
Feb 26, 2026
5.0
Friendly staff. Always happy to help. Miles better than other local post offices
PP
Paul
Dec 31, 2025
1.0
I visited Bushey Post Office today to drop off an Amazon parcel and was very disappointed by the experience. There was a long queue when I arrived, only for a staff member to shout that they are not accepting parcels and haven’t been since Christmas Eve. There was no clear signage or notice to inform customers before joining the queue.
This isn’t the first time this has happened at this branch. On previous occasions I’ve also been unable to drop off parcels, resulting in wasted time—often during my lunch break and in poor weather.
I understand that branches can face operational pressures, but basic communication is essential. If this post office does not accept Amazon parcels (or parcels at all), this should be clearly communicated online and at the entrance, allowing customers to make alternative arrangements.
Unfortunately, due to repeated poor experiences, I will now be using an alternative Post Office. This is disappointing, as the Post Office has traditionally been known for reliability and customer service, which has not been reflected in my recent visits.
Frequently Asked Questions About Bushey Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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