Certified by Boyatt Wood Post Office • May 24, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
3.3
40 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars
1
1 star
16
TF
Tom Farr
May 8, 2026
5.0
Convenient and efficient
LA
Luke Addis
Apr 16, 2026
1.0
I visited to return a parcel and presented my QR code for scanning. The brown-haired staff member looked at me with clear frustration, despite me following the instructions provided. When I tried to clarify by reading from the email, a second (blonde-haired) colleague became involved.
I then showed an alternative QR code from the same email, but was dismissed and told it was incorrect. Throughout the interaction, both staff members spoke in an unnecessarily aggressive and dismissive tone, which made the situation uncomfortable and quite intimidating. I left feeling as though I had been spoken down to rather than helped.
I then went to the Swan Centre Post Office, where a member of staff calmly reviewed the same email, scanned the second QR code I had shown earlier, and processed the return without any issue.
This suggests the problem was not with the code, but with how the situation was handled. With a small amount of patience and basic customer service, this could have been resolved in seconds.
I’ve used Boyatt Wood Post Office a few times before and have often found the service to be lacking. Unfortunately, this experience confirmed that impression. I would recommend going elsewhere if you have the option.
SS
Steve and Annie Singleton
Mar 11, 2026
5.0
Always great service.
KG
Kevin Glassey
Feb 27, 2026
5.0
Always helpful, first class service with a smile. Always happy to discuss the most efficient and cost effective way of sending items. I use it regularly and have never received anything other than 5* Customer Service.
AC
Arvind Chandel
Feb 20, 2025
5.0
Just popped in for Evri parcel and it was great service ! Cheers
Frequently Asked Questions About Boyatt Wood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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