Certified by Elm Grove Post Office • Jun 21, 2026
About
Certified by Elm Grove Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Elm Grove Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Elm Grove Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.4
34 reviews
5 stars
9
4 stars
3
3 stars0
2 stars
2
1 star
20
NT
Nathann Thornton
May 21, 2026
1.0
Two days in a row I have gone to collect my parcel only to be told I cannot collect due to a lack of staff.
Not entirely sure what to do now.
EA
Elizabeth Allen
Apr 21, 2026
5.0
I had a parcel to post to France and knew that it wouldn't be accepted unless I paid the delivery duties in advance. I went to the main post office in Portsmouth but they didn't know how it was possible to do that so I went back to my local post office on Elm Grove. The young assistant was very helpful and knowledgeable but also consulted a colleague to be sure the procedure was correct. I was able to pay the delivery duties in addition to the other charges and was convinced that everything was in order. In future I will rely more on my local post office than the central one.
NN
NewtFlavouredPopcorn
Aug 8, 2023
4.0
Good for currency exchange, GBP to EUR. Some people shoplifted whilst we were there but otherwise good place
LN
Lor na
Nov 19, 2022
1.0
Chris was extremely passive aggressive and dismissive. I had been waiting there for 5 minutes and he was counting cash in front of me, moving boxes around doing anything else instead of serving me as the only trained post office worker on the floor. It was truly as if I was invisible. It was only when others joined the queue behind me that someone else came to greet me.
It would be different if it was a busy day, it seemed to me that he was intentionally ignoring me.
Frequently Asked Questions About Elm Grove Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Elm Grove Post Office
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Certified June 21, 2026Yext Knowledge Graph
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