Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.9
90 reviews
5 stars
37
4 stars
3
3 stars
5
2 stars
2
1 star
43
PC
Paul Cawsey
Sep 21, 2026
5.0
considering the staff at the post office have been told they are being closed in January, as is TG jones, i cant fault the staff at all. Some people locally seem to have an issue with chris and others, this should be left out of comments. I sell on line and have had nothing but professional service from all four staff and sad to see this go. TBH if people don't like the service then go elsewhere?!
BH
Becca Hudson
Sep 14, 2026
5.0
Can't fault the service I received, Chris was particularly helpful 😊
PP
PinkyPlot
Sep 10, 2026
2.0
Really disappointing experience with the manager, Chris. I’ve witnessed him being rude and unhelpful towards customers on several occasions, and his approach to serving people seems very inconsistent.
I’ve also seen him walk away from his colleagues, saying he has other things to do, only to then spend time talking to staff in the shop while his colleagues are left doing the work. I genuinely feel for the two ladies and the gentleman with glasses who seem to be left picking up the slack.
I’ve also noticed that he appears to give noticeably more attention to younger, attractive female customers, which doesn’t exactly give the impression of professional or impartial customer service.
The other staff members seem to work hard and deserve better support from their manager. Hopefully this is something management will take seriously, because the behaviour I’ve witnessed is not what you would expect from someone in a managerial position.
AA
amancalledgray
Aug 30, 2026
3.0
I had multiple parcels to post today and was assisted admirably by Catherine on multiple occasions over a period of nearly 90 minutes. This lady remained, thoroughly pleasant, good humoured, professional and helpful, and provided a service of exemplary high standards throughout, despite the appalling treatment we witnessed her being subjected to on multiple occasions by her male obnoxious male colleague!
AB
Anne Bothwell
Aug 20, 2026
5.0
Excellent service today. I had a number of queries, which were answered by the lady on the counter, I think her name was Catherine. She was very kind and helpful.
Frequently Asked Questions About Alton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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