Woman on counter was rude as a member of the public in my work clothes I asked for change 2 days running i was refused as apparently it was too late in the day then in the morning was told i need a business card.. didn't realise members of the public need a specific card for change.. she was i was a business but didn't even know why I needed change.. refused to give me 15 in 20ps gave me 7 pound worth.. and expected a thank you... maybe treat your customers a little better and you might get a thanks
LF
Lauren F
Mar 29, 2025
1.0
Staff are not helpful at all and are very unfriendly, terrible service
AP
Aneta Polaniak
Apr 7, 2022
1.0
Very dirty place. The dust is everywhere special on the machine to take photos and around it. When you open the door is smell inside. Need deep clean.Sometimes is closed when shut be open. Never see the post office that much dirty. Need wait soo long to send parcels. The machine is take soo long to login and printed barcodes.
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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