Certified by West Norwood Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
2.6
102 reviews
5 stars
34
4 stars
7
3 stars
2
2 stars
4
1 star
55
KM
Kasire Michael
4 days ago
1.0
Please Royal Mail, do the people of West Norwood a favour and put this place under new management. A post shouldn’t be this inefficient. We have no other option other than to deal with these people and their inefficiency on a regular basis.
MW
Megan Wright
Apr 27, 2026
1.0
One staff member working at 9am. Queue outside the door. 20 mins to get to the front.
AN
Anna Newman
Apr 18, 2026
5.0
I love this post office, fast, friendly, clean and everyone always has a smile for me which I’m amazed at considering the amount of moaning minnies that sometimes go in.
Well done West Norwood PO keep up the good work!
GB
George Bennett
Apr 7, 2026
1.0
Useless staff. Slow, unhelpful and misinformed. Constantly blame Royal Mail for their own errors, stating “we’re The Post Office, not Royal Mail”.
MC
M C
Mar 30, 2026
5.0
They are efficient, polite and treat you very well
Frequently Asked Questions About West Norwood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of West Norwood Post Office?
West Norwood Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturdays from 09:00 to 12:30. It is closed on Sundays.
Can I withdraw cash at West Norwood Post Office and are there any charges?
You can withdraw cash at West Norwood Post Office subject to the withdrawal limits set by your bank. No charges are taken by the Post Office at the counter, but your own bank may charge you. Please check with your bank for details.
How do I deposit a cheque at West Norwood Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a sealed cheque deposit envelope. The Post Office will provide a receipt for your deposit. Please contact your bank for deposit slips and instructions.
What is the Post Office Change Giving service at West Norwood?
The Change Giving service allows business banking customers to exchange cash for coins regularly at the Post Office. If you’re signed up and use your nominated branch, you should not be refused change.
What payment options are accepted at West Norwood Post Office?
West Norwood Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payment methods.
Does West Norwood Post Office offer in-store pickup services?
Yes, West Norwood Post Office offers in-store pickup services for certain products.
How can I reach West Norwood Post Office using nearby public transport or landmarks?
West Norwood Post Office is near the ATM (Post Office) and the Post Office itself, making it easy to identify. It's also close to community hubs like the Old Library and Norwood Community Group Services, which can help orient you when visiting.
Are there interesting places to visit near West Norwood Post Office?
Yes, near West Norwood Post Office, you can visit cultural spots like The Clockworks museum and West Norwood Picturehouse cinema, as well as enjoy local dining options such as Patty King burger restaurant and Lal Baag Indian restaurant.
Can I find community services and events near West Norwood Post Office?
Nearby the Post Office, there are community groups like Norwood Community Group Services and events at West Norwood Feast, which is both a farmers market and cinema, offering opportunities to engage with local community activities.
What other retail and dining options are available close to West Norwood Post Office?
Close to the Post Office, you'll find various retail stores such as Cenci Vintage Clothing and Fashion Clicks boutiques, as well as eateries like Mojo - Burritos & Tacos and Sweet Carolina Kitchen & Bar for a meal or snack after your visit.
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