Brand Certified
Shepherds Bush Post Office
1.9(251 reviews)
Certified by Shepherds Bush Post Office • May 24, 2026
Business Details
"Unit 1087-1088 Westfield Shopping Centre,Wood Lane",Wood Lane, London, Greater London
W12 7GD, United Kingdom
Certified by Shepherds Bush Post Office • May 24, 2026
+44 3457 223344
Certified by Shepherds Bush Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/0250066/shepherds-bush?campaignid=gmb~bf~250066~google~na~05022025
Certified by Shepherds Bush Post Office • May 24, 2026
About
Certified by Shepherds Bush Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Shepherds Bush Post Office • May 24, 2026
Shepherds Bush Post Office
"Unit 1087-1088 Westfield Shopping Centre,Wood Lane",Wood Lane, London, Greater London
W12 7GD, United Kingdom
Hours
Certified by Shepherds Bush Post Office • May 24, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 4:00 PM
Reviews
1.9
251 reviews
5 stars
47
4 stars
8
3 stars
5
2 stars
12
1 star
179
- ASAndrew SMay 16, 20262.0Unhelpful. Useless. What post office doesn’t have tape? They forced me to spend £5 on tape to seal an envelop because they didn’t have any. Also, they wouldn’t accept my BT return which states all you need to do is drop off the equipment in any box or bag and Royal Mail will take care of the rest. This branch didn’t get the memo.
- OKOlha KovalenkoMay 11, 20261.0What is the point of the post office if they cannot even print the parcel label? The stuff is completely unhelpful. Wasted my time here
- ATAriel TeoMay 8, 20265.0I went to pick up an online foreign currency order after work, and both of the men working at the time were lovely. They were kind and efficient, even though the queue never stopped. I would recommend based on my experience
- EEErolApr 28, 20265.0Was sceptical about coming here because of all the bad reviews but I had excellent service from Siangh, he was extremely helpful and is an asset to the team!
- YSYousafi SahilApr 23, 20261.0I am writing to formally express my dissatisfaction with the service I received during a recent parcel collection at your post office. When I arrived to collect my package, I experienced behaviour from staff that I found unprofessional and discourteous. I felt that my concerns were not handled respectfully, and the interaction left me disappointed with the level of customer service provided. As a customer, I expect to be treated with politeness and professionalism, especially during a simple collection process. Unfortunately, my experience did not meet these expectations. I would appreciate it if this matter could be reviewed to ensure that future customers receive a more respectful and positive experience. Thank you for taking the time to consider this feedback. I look forward to your response.
Frequently Asked Questions About Shepherds Bush Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Shepherds Bush Post Office?
Shepherds Bush Post Office is open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 16:00.
Which payment methods does Shepherds Bush Post Office accept?
The post office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Shepherds Bush Post Office?
Yes, you can withdraw cash but the amount depends on the withdrawal limits set by your bank. Please check with your bank for specific limits.
Is there any charge for making cash withdrawals at Shepherds Bush Post Office?
No charges are applied by the post office for cash withdrawals, however, some banks may charge fees. Please verify with your bank for details.
How can I deposit a cheque at Shepherds Bush Post Office?
Bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope for your bank to the post office. They will provide a receipt upon deposit.
What is the Change Giving service offered at Shepherds Bush Post Office?
It allows business banking customers to exchange cash for coins at the post office with selected banks. Check with your bank to register and for availability.
Does Shepherds Bush Post Office offer in-store pickup services?
Yes, this post office provides in-store pickup services.
Which popular stores are near Shepherds Bush Post Office?
Nearby stores include WHSmith bookstore, New Look clothing store, GANT White City, and Tommy Hilfiger, making it convenient for shopping trips before or after your visit.
Are there dining options close to Shepherds Bush Post Office?
Yes, you can find McDonald's, Pan-n-Ice ice cream shop, Morty & Bob's sandwich shop, and Bill's Restaurant & Bar nearby for meals or snacks.
How can nearby transit and attractions help when visiting Shepherds Bush Post Office?
The post office is located in Westfield Shopping Centre near notable spots like The Tower Bridge. The nearby variety of stores and eateries plus public transit options make it easy and enjoyable to plan your visit.
Brand Certified Facts from Shepherds Bush Post Office
This information is certified by Shepherds Bush Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
- Official website