Frequently Asked Questions About Old Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Old Street Post Office?
Old Street Post Office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Can I pick up my packages in-store at Old Street Post Office?
Yes, Old Street Post Office offers in-store pickup services.
What payment options are accepted at Old Street Post Office?
Old Street Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How can I deposit a cheque at Old Street Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand over the sealed envelope to the Post Office and receive a receipt.
Why might my Post Office refuse to issue change?
Change may be refused if you haven't registered for the Change Giving service or are not using your nominated branch. The branch also may have discretion based on available change. Contact your bank for details on Change Giving.
Is there a nearby financial service if I need alternatives to Old Street Post Office?
Yes, Western Union is nearby and offers financial services you might use as an alternative or complement to the Post Office.
Are there convenient places to eat or shop near Old Street Post Office?
You can visit M&S Old Street Simply Food for dining and shopping options close to the Post Office.
What nearby options are available for cyclists visiting Old Street Post Office?
TfL Santander Cycle Hire is nearby, offering bike rentals that could help you conveniently reach or explore the area around the Post Office.
Where can I get groceries or pharmacy supplies near Old Street Post Office?
The Co-op and M&S Foodhall supermarkets are near the Post Office for grocery needs, and Apex Pharmacy is available nearby for medical supplies.
What is the address and main contact number for Old Street Post Office?
Old Street Post Office is located at 185-187 Old Street, London, EC1V 9NP, GB. You can reach them at +44 3457 223344.
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