The service quality was extremely poor; they treated customers with a dismissive attitude and spoke very rudely. I went to send a package twice. The first time, I arrived on a small scooter. The Turkish woman insisted I leave it outside before she would deal with me. I explained that I didn't have a key and that leaving my scooter outside would risk theft, which was really unsafe. She said it was my problem and that if I didn't leave my scooter outside, she wouldn't accept my mail! Why would they treat me like that? I had to go to the post office at E8, which was small but very friendly. The second time I went to exchange coins, I encountered the same woman again, and she said they didn't exchange coins there and mocked me. I will never go back. I recommend that if possible, you go to 244 Dalston, LN. It's friendlier and the staff there are more polite.
ML
MP London
May 14, 2026
5.0
Always busy yet so efficient.
My hat off to the people working there... 👍 They're so knowledgeable and very busy but serve the community so we'll. This makes the narrow way a high street again with many handy shops, coffeeshops and restaurants now too.
TR
tracey robinson
May 11, 2026
1.0
Please be careful when posting letters as they over charge you. I posted a very small envelope that could easy fit in a small letter box only to relies when I got home that I was charged for a large signed for delivery ( every penny/pounds counts right) the man is a thief it's just that simple.
I WILL NEVER USE THAT POST OFFICE AGAIN.
PLEASE CHECK WHAT YOU ARE PAYING FOR.
IT WAS THE MAN BEHIND THE COUNTER
JE
Joe Elliott
Apr 14, 2026
5.0
Very good place to do all your bits and western union
JJ
JoshEl
Feb 25, 2026
1.0
Worst post office I've ever used. Unbelievably slow, bad, and rude service
Frequently Asked Questions About Hackney Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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