Appalling attitude and rude staff. Have raised a complaint with the post office head office. They should be expecting a visit soon.
DL
D Live life.
May 15, 2026
1.0
Can't believe how unhelpful the staff or the owner was. Can't even help with a small piece of cello tape to seal the small return package. Asking to buy a tape from his shop.
Terrible.
RB
Rachel Burnham
Apr 30, 2026
5.0
This post office is my local for shipping parcels. They are always so helpful and there is never a queue. Had to send a worryingly valuable parcel this week and the staff were so helpful with explaining the insurance options to me. It’s now arrived safe. Thank you so much for your help.
GG
Gautam Gohel
Apr 9, 2026
1.0
I do not believe this shop is using the post office for the right reasons as he doesn't care about the post office business and would talk to people with such rude manner. Absolutely terrible experience at this post office. I went in to deposit money after working hours, and instead of being helpful, the staff member was extremely rude and unprofessional. When I tried to deposit coins, he refused outright, even though many other post offices accept them without any issue.
What’s worse is the way he spoke—arguing with me and acting like he was doing me a favor by simply being there, instead of providing basic customer service. If you don’t want to serve customers properly, then don’t work in a customer-facing role.
Very disappointing behavior, poor attitude, and completely unacceptable service. I would not recommend this branch to anyone.
Frequently Asked Questions About Feltham Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Feltham Post Office?
Feltham Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I withdraw cash at the Post Office counter?
Yes, you can withdraw cash at the Post Office counter, but the amount depends on your bank's withdrawal limits. Please check with your bank for specific details.
Are there any charges for making cash withdrawals at Feltham Post Office?
No charges are taken at the Post Office counter; however, some banks may charge fees. Please check with your bank.
How do I deposit a cheque at Feltham Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required, and a cheque deposit envelope from your bank. Hand over the sealed envelope at the Post Office to receive a receipt.
What is the Change Giving service at Feltham Post Office?
The Change Giving service allows business banking customers to exchange cash for coins regularly at the Post Office with selected banks.
What payment options does Feltham Post Office accept?
Feltham Post Office accepts payments via American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
How can I reach Feltham Post Office when visiting nearby Raj Food and Wine?
Feltham Post Office is near Raj Food and Wine. After visiting the convenience store or restaurant Raj Food and Wine, you can easily walk to Feltham Post Office at 15 Wilton Parade for your postal and banking needs.
Which eyewear and optician services are near Feltham Post Office?
Scrivens Opticians & Hearing Care and Feltham Eyecare Centre, both optometrists, are nearby. You can visit them for optical care before or after your visit to Feltham Post Office.
Are there dining options near Feltham Post Office?
Yes, nearby restaurants include Nando's Feltham for chicken, Amigos Burgers & Shakes for burgers, Appetiser Indian Restaurant, Apperiser Pizza, and Flamingo Flames Grill offering various cuisines to enjoy before or after visiting the Post Office.
Can I find nearby entertainment or leisure facilities around Feltham Post Office?
Nearby leisure and entertainment options include William Hill betting center and casino, Coral betting center, and cultural spots like Layton Collection museum and library, as well as Feltham Duck Pond park for outdoor relaxation.
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