Certified by Canary Wharf Post Office • May 24, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
Reviews
4.2
1,022 reviews
5 stars
778
4 stars
37
3 stars12
2 stars
19
1 star
176
AO
ALI OSMAN
3 days ago
5.0
I had an excellent experience with Aman at Canary Wharf Post Office. He provided outstanding customer service from start to finish. Aman was very patient, professional, and helpful while assisting me with my driver’s licence exchange form and explaining the process clearly. He took his time to make sure everything was completed correctly and answered all my questions politely.
It’s rare to come across someone so friendly, knowledgeable, and genuinely willing to help. His positive attitude and professionalism made the whole experience stress-free and pleasant. Thank you, Aman, for the excellent service — a real credit to the Canary Wharf Post Office team.
RC
Regina Cruz
May 13, 2026
1.0
This is a review for the new South Colonnade location. Every time I've gone here, I receivebbelow standard customer service from their staff, especially from the young lady at the post near the door who seems selective with whomr she is friendly with. I've been to this location several times already and service has not improved.
DA
Demi Adel
May 9, 2026
5.0
I had such a lovely experience at the Canary Wharf Post Office thanks to Bneat. He was incredibly patient, helpful, and kind throughout the whole process. Nothing felt rushed and he took the time to explain everything properly. Customer service like this really makes a difference — truly appreciated his help.
JW
Joe Woodall
May 8, 2026
5.0
A very fast and efficient transaction today at Canary Wharf post office. BNEAT was extremely helpful and friendly, guiding me through my holiday travel money transaction.
Very worth a visit
LL
lizzy Lii
May 1, 2026
1.0
Went to collect royal mail parcel but I didn’t have proper ID, was then told my parcel could be sent back to the delivery office. This was completely false. Instead, the parcel was returned to the sender after just 5 days, even though post office policy clearly states parcels should be held for 18 days.
They also forced me to show my name from my expired id despite they just deemed it invalid.
Because of incorrect information and poor handling, I lost any chance to collect my parcel in just 5 calendar days. No explanation, no accountability, and no proper process followed.
Very disappointing experience — customers deserve accurate information and consistent policies, neither of which were provided here.
And from the responses they post to other reviews, they clearly used chat gpt. They do not care about their actions AT ALL.
Frequently Asked Questions About Canary Wharf Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Canary Wharf Post Office?
Canary Wharf Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 10:00 AM to 3:00 PM. It is closed on Sundays.
Can I withdraw cash at the Canary Wharf Post Office?
Yes, you can withdraw cash at the Post Office counter. The withdrawal amount depends on your bank's limits. Please check with your bank for specific restrictions.
Are there any charges for withdrawing cash at the Post Office?
No charges are taken at the Post Office counter; however, some banks may charge fees. Please confirm with your bank.
How do I deposit a cheque at the Canary Wharf Post Office?
Bring your cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available at the Post Office or your bank). Hand over the sealed envelope to receive a receipt.
What payment options are accepted at Canary Wharf Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What is the Post Office Change Giving service?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks.
Can the Canary Wharf Post Office help me with business banking services?
Yes, it offers business banking services including Change Giving and shipping.
What nearby transportation can help me reach Canary Wharf Post Office?
The London Underground station is nearby, providing convenient public transport access to the post office.
Are there any nearby dining options near Canary Wharf Post Office?
Yes, near the post office you have several restaurants including Grateful Kitchen (French), Barbarella Ristorante (Italian), and Byron Canary Wharf (burger restaurant). These are great options to visit before or after your post office visit.
If I'm visiting Canary Wharf Post Office, where can I exchange currency nearby?
You can exchange currency at the nearby Post Office Travel Money service located close to the Canary Wharf Post Office.
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