Brand Certified
The Mount Post Office
2.2(104 reviews)
Certified by The Mount Post Office • May 24, 2026
Business Details
2 Market Parade, Feltham, Greater London
TW13 6AJ, United Kingdom
Certified by The Mount Post Office • May 24, 2026
+44 2088 949675
Certified by The Mount Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1180258/the-mount?campaignid=gmb~bf~1180258~google~na~05022025
Certified by The Mount Post Office • May 24, 2026
About
Certified by The Mount Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by The Mount Post Office • May 24, 2026
The Mount Post Office
2 Market Parade, Feltham, Greater London
TW13 6AJ, United Kingdom
Hours
Certified by The Mount Post Office • May 24, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM
Reviews
2.2
104 reviews
5 stars
30
4 stars1
3 stars1
2 stars
2
1 star
70
- NHN HMay 1, 20261.0Firstly, the customer service is non existent, both the male and female there are rude and lack any respect for customers. Secondly 3 packages on 3 separate occasions I dropped off to them has gone “missing/lost” and stuck on their system when I check the status it shows that it has not left their store and it’s been 3 times that this has happened so I don’t think it’s coincidence that only my heavy parcels are disappearing through thin air and everything else gets posted? This post office needs to get investigated and have security system in place where all the parcels are being monitored through CCTV! Royal Mail needs to shut this place down or revoke their licence or whatever it is they have so that they no longer use it as “Post Office”
- ZZZara ZApr 27, 20261.0Would give it zero stars if I could. These two people are rude and unhelpful. Closing the post office on a whim, refusing packages after 16:30, don’t acknowledge you are waiting at the post office counter even when they are standing at the shop counter doing nothing. AVOID!
- SPShauna “Sheepyshaunapope” Brown PopeMar 25, 20261.0Visited this store twice to return an Amazon parcel and was refused both times by the same staff member (women). I had the correct barcode and followed Amazon’s instructions, but was told my parcel was “too big” and that she would “get in trouble” for accepting it. The item was actually a small-to-medium sized box, and I was also told to remove it from its original packaging, which doesn’t match Amazon’s guidance. The interaction felt very abrupt and dismissive, and no proper help or alternative solution was offered. Disappointing experience, especially as this is supposed to be a designated Amazon return location. Wouldn’t recommend for returns. Avoid Avoid!
- OSOreste SauleaMar 23, 20261.0This place should open at 9 am...9.10 still closed
- MBMandy BMar 13, 20261.0The post office was closed today for at least an hour due to a ‘daily’ system update. If this "daily" update occurs during opening hours, why haven’t the hours been adjusted to reflect it? The Asian woman at the counter was extremely rude.”
Frequently Asked Questions About The Mount Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from The Mount Post Office
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Certified May 24, 2026Yext Knowledge Graph
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