I drop off the parcels for return to Amazon but don’t received recipes ,Amazon don’t refund me because the parcels don’t collect
MC
M C
May 11, 2026
1.0
Totally incompetent, lazy and useless, every time I try to use it queues that last for ages and staff very slow!. The Self service was off so I asked why is self serviced not working and very ignorant member of staff said because we haven't switched it on yet! 9.40 in the morning really? I just left as wasn't gonna wait in queue like a lemon all day. If I could give it no stars I would. Went somewhere else in the end and the service was much better.
JA
Julie Andrews
Apr 10, 2026
1.0
Appalling lack of customer service! Shocking disrespect and dismissive attitude by the one particular woman who has been there much longer than she deserves! She looks as though she hates her job and despises the customers.
A very long queue and two people serving customers with complicated issues. This third woman carries on shuffling papers behind the desk totally ignoring the people waiting to be served.
So many young people can’t get a job !! They should take hers!
PC
Paul C-A
Mar 18, 2026
1.0
Have visited 3 times in the past weeks ,for special delivery ,always a long wait ,they know the busy times ,so why not put on extra staff ????? last time there where 3 of them in the "office" one serving and the other two "fathing about" with a queue of 15 !
CH
clare hargreaves
Feb 28, 2026
1.0
I have been served by the same member of staff a couple of times the last few weeks, I am shocked by her attitude she is rude, dismissive, snide and unhelpful. I wonder if it would be better if she got a non customer facing job as no amount of training could fix her attitude.The other staff are all lovely so it’s a pity really. I will try and avoid there in future and use other post offices locally.
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office in Cirencester?
The Post Office at 19-21 Castle Street, Cirencester is open Monday to Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
Which payment methods are accepted at the Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Post Office counter and are there any charges?
You can withdraw cash subject to any withdrawal limits your bank has on your account. The Post Office does not charge for cash withdrawals, but your bank may. It is advised to check with your bank directly.
How do I deposit a cheque at the Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope (available from your bank or the Post Office). Hand the sealed envelope to the Post Office and receive a receipt.
What is the Change Giving service at the Post Office?
This service allows business banking customers to exchange cash for coins at selected Post Office branches. You need to sign up for this service through your bank.
Is the Post Office in Cirencester currently open or closed?
The Post Office is currently open and operational at its Cirencester location.
Does the Post Office offer in-store pickup services?
Yes, the Post Office offers in-store pickup services at the Cirencester branch.
What nearby places can I visit when I come to the Post Office in Cirencester?
Nearby attractions include WHSmith bookstore, Diva Beauty Studio, Coffee#1 cafe, and the Black Horse pub. You can visit these places before or after handling your postal tasks.
Where can I exchange travel money near the Post Office in Cirencester?
Post Office Travel Money is nearby and offers currency exchange services, making it convenient for your travel money needs when visiting the Post Office.
Are there any good restaurants or cafes close to the Post Office?
Yes, you can find several dining options nearby including La Passione (Italian restaurant), Thai Me Up (Thai restaurant), Amore Mio (Italian cafe), and Marston's pub which offers American cuisine.
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