Brand Certified
Charlton Kings Post Office
3.6(34 reviews)
Certified by Charlton Kings Post Office • May 24, 2026
Business Details
41 Lyefield Road West, Cheltenham, Gloucestershire
GL53 8EZ, United Kingdom
Certified by Charlton Kings Post Office • May 24, 2026
+44 1242 523691
Certified by Charlton Kings Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/4455231/charlton-kings?campaignid=gmb~bf~4455231~google~na~05022025
Certified by Charlton Kings Post Office • May 24, 2026
About
Certified by Charlton Kings Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Charlton Kings Post Office • May 24, 2026
Charlton Kings Post Office
41 Lyefield Road West, Cheltenham, Gloucestershire
GL53 8EZ, United Kingdom
Hours
Certified by Charlton Kings Post Office • May 24, 2026
Monday6:30 AM - 8:00 PM
Tuesday6:30 AM - 8:00 PM
Wednesday6:30 AM - 8:00 PM
Thursday6:30 AM - 8:00 PM
Friday6:30 AM - 8:00 PM
Saturday6:30 AM - 8:00 PM
Sunday7:30 AM - 7:00 PM
Reviews
3.6
34 reviews
5 stars
21
4 stars
1
3 stars
1
2 stars0
1 star
11
- LWLaura WilbrahamMay 5, 20261.0Unfortunately I have to leave a negative review which is the first I have ever left. The service is far too slow and ineffective. I was in the post office nearly 1 hour today and the lady there could not manage to help me post a letter to France or one to USA. I was helped in the end by a nice colleague at another till. Previously I have had to drive to Up Hatherley post office following another experience where she could not help me. There was absolutely no issues with my transaction there. I was in and out and the sevice was excellent. I will be complaining to Post Office online also. I am posting this as I am frustrated- the queue times are excessively long and the service is far too often poor. I hope it will bring about change and a better service for the community.
- MCMichele CDec 1, 20253.0Unfortunately, I am posting this today and it is a negative review. I didn’t wish to do this, but if I don’t do it then nothing ever changes. I have put in a complaint to the post office department as there is no way of emailing this post office directly. There was a massive queue at the post office today. I waited 10 minutes and thought I can’t wait any longer. None of the people on the tills in the shop offered to help either. I’m aware that there is only one person at the post office counter. When I do get to the counter, everyone is always very professional and helpful. I have put in a complaint today to customer services online to the post office. I have asked if the service could be made quicker and more efficient and if there is any chance of getting another member of staff - particularly as we are coming up to the busy Christmas period. Also, That if the people in the main shop on the tills, are more observant and notice if the post office queue is getting very long and offer to help. I have used this post office for 20 years and unfortunately the wait seems to be getting longer. I will be taking my services elsewhere at the moment. This is the second time in the last few weeks that I have had to leave because the queue has been far too long and I’ve had an appointment to get to. Thank you.
- LKLois KingscottJul 24, 20245.0I’ve been using the Charlton Kings Post Office branch regularly for over 4 years since publishing and selling my children’s books and the service is always great. Susan in particular is a familiar face who I see regularly, and she’s always been great to deal with and very friendly.
- MMMalkeet MeetJul 24, 20245.0Went to the post office and Susan and Julie was very helpful today with me posting a parcel overseas
- SOSusannah O-WAug 1, 20235.0I use the Charlton Kings Post Office regularly and have done so for years. The staff are always very helpful and efficient and you can even drop parcels off on a Sunday! A big shout out for both Susan and Julie who always offer an exceptional service. Thank you!
Frequently Asked Questions About Charlton Kings Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Charlton Kings Post Office?
Charlton Kings Post Office is open Monday to Saturday from 6:30 AM to 8:00 PM, and Sunday from 7:30 AM to 7:00 PM.
Can I withdraw cash without fees at Charlton Kings Post Office?
The Post Office does not charge for cash withdrawals; however, your bank may apply fees. Please check with your bank for any charges.
How do I deposit a cheque at Charlton Kings Post Office?
Bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available at your bank or most Post Office branches). Seal the cheque in the envelope and hand it over to the Post Office for a receipt.
What payment methods are accepted at Charlton Kings Post Office?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Does Charlton Kings Post Office offer in-store pickup services?
Yes, Charlton Kings Post Office offers in-store pickup services.
What services does Charlton Kings Post Office provide?
It offers financial services such as savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
Is there a Post Office Travel Money service near Charlton Kings Post Office?
Yes, Post Office Travel Money is nearby and provides currency exchange services, convenient for travelers visiting Charlton Kings Post Office.
What convenience stores are near Charlton Kings Post Office for quick shopping?
Nearby convenience stores include GSV Trading Ltd, Nisa Local, and Smith & Mann, allowing you to combine errands easily when visiting the Post Office.
Where can I get a coffee near Charlton Kings Post Office?
The Coffee Bean café is close by, perfect for grabbing a coffee or smoothie before or after your visit to Charlton Kings Post Office.
Are there any pharmacies near Charlton Kings Post Office?
Charlton Pharmacy is nearby, offering pharmaceutical and shopping services for your convenience when visiting the area.
Brand Certified Facts from Charlton Kings Post Office
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Certified May 24, 2026Yext Knowledge Graph
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