Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
I was refused service today and told to go to another post office when I asked for packaging and assistance to post some clothes back to Australia ( im in Scotland visiting family). I have no idea why. I was then told the shop was closing and I needed to leave while the man was still serving customers. I was baffled why I was asked to leave and was looking up information on my phone.
When the last customer was leaving I made my way to the door too as I didn't want to be left alone with this man. On the way out he said "you should go back to Australia " !!!
I then started filming and asked for his name. He didn't offer it, nor an explanation as to why he was closing "for a delivery" when the open times are 6am to 10pm.
I was so shocked and rattled. The lovely pub, The Dug N Duck, across the road were so helpful in restoring my faith in the Scottish.
I've made an official complaint.
GL
Graham Love
May 4, 2024
1.0
The owner has anger management problems. Collected a parcel but didnt know what the parcel looked like and from who, as i had a few things on order and the pacel force delivery card had scant info. The owner was going ballistic at me as i was saying dont know what it looks like, he then accused me of being rude and unhelpful and theatened to bar me from his shop. Quite incredible!! Not sure who quality controls the operation of these post office franchises but this one needs sorting out
RD
Ryan Daly
Apr 6, 2024
1.0
Says online it closes at 1pm . Gets there well before 1pm and told it’s closed . Post master went home early NB
SC
Shabana chaudhry
Nov 5, 2020
5.0
Staff are polite and quick service.
Hours are reduced slightly due to coving.
Frequently Asked Questions About Millerston Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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