Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
I often have parcels redirected to this Post Office, since they remain undelivered for days on end if they are left in the postie’s hands. No matter whether I am at home or not - the postie somehow never manages to deliver my parcel, saying I am out when I am home, or that the close door was locked when it was open, or that no neighbours were home when in fact, they all work from home. I work 9-5 (as do many other people) and therefore am only able to collect my parcels from here before the Post Office closes at 5:30pm. When I went in to collect a parcel last week, the two staff behind the counter spent the whole time complaining to eachother about the line of customers waiting to be served. In fact, they spent more time complaining than they did serving me. On another occasion, a woman made a snide remark about me to a colleague while I was standing in the queue, and practically chased me out of the door as I left. If your posties delivered their parcels reliably, they would not need to be redirected to the Post Office. And if they did not need to be redirected to the Post Office, those who work 9-5 wouldn’t have to call in before closing at 5:30pm to collect them. Don’t take this frustration out on customers, who are just trying to use a broken postal service.
CC
choirstaidh nicartair (CHOIRSTAIDHIONA.JPEG)
Jun 9, 2025
1.0
I've legitimately never met more hostile human beings than the staff in this post office. They are in urgent need of public interaction training. They are dismissive, sneering, constantly scowling, and seem to have literally no idea that their job, as post office clerks, in the post office, is to send out post. Every day I have to interact with them I am absolutely confounded as to what they think they're meant to be doing, because apparently sending out post has never been told to them as a duty they have as condition of their employment. You'd think their customers were holding them at gunpoint.
PS
Parul Sehrawat
Apr 5, 2022
1.0
Today I went to drop a parcel. Its outer covering was not sealed. I had nothing to seal that at that time so I asked the lady in the post office if she have something like tape to seal it as I want to post it today. The lady was rude as hell. Honestly her tone spoiled my mood in the morning. She was old lady with short hair. I hope someone from the office take some action or give her training on how to treat customers.
AE
annie easton
Mar 9, 2018
5.0
They are quick at getting through a queue and with a smile ☺️also civility is free and works vice versa which is free all l all good 😉xx's
Frequently Asked Questions About Govan Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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