Certified by Jackson Street News and Gateshead Post office • Oct 11, 2026
About
Certified by Jackson Street News and Gateshead Post office • Oct 11, 2026
Post OfficeBankBusiness Banking Services
Jackson Street News and Gateshead Post office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Jackson Street News and Gateshead Post office • Oct 11, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.8
86 reviews
5 stars
33
4 stars
4
3 stars
2
2 stars
3
1 star
44
SH
sean harding
Oct 4, 2026
1.0
Joke. I start work 8.15 on a Sunday this is the only store on a Sunday that's "supposed" to be open at 8. She's wanders around until 8.06-7 EVERY week and then makes us wait till she opens the shutters despite being almost 10 minute late opening. Zero regard for people relying on the stores opening times and again it's every week
JR
Janice Rushton
Sep 13, 2026
1.0
Did a driving license renewal we did not receive it DVLA said from the receipt I provided that the tablet that it was done had not been identified that they hat receive payment or old license when I went to inform staff at post office they would accept it they were at fault and were very rude have reapply again and make other payment awful won’t be using this office again
JK
Jack Kenny
Sep 7, 2026
1.0
Went there today to get my SIA badge sorted out showed them my details they needed like birth certificate ect had to aslo give them my deed poll as I don't have fathers now name The lady who served was not interested what so ever says she cant use my deed poll beacuse it's a didfename on my birth certificate yet she didn't even look at my deed poll so I went over tbe newcastle one 10 minutes later and they ACCEPTED my details and took my payemnt just shows who ever severed me at gateshead Jackson street was lazy and couldn't be bothered smd she was old lady with glasses and blonde hair as other reviews have stated the same person being rude to them disgusting lazy staff
RL
Rhi Lorna
Aug 24, 2026
2.0
Ive never had any issues and usually drop my vinted parcels here. But what staff shouldnt do is talk across tills when servicing customers or have those ear peices talking to whoever because it creates confusing and you dont know if they are talking to you. If like with premier shops ive went to they always on the phone with those ear pieces and it also shows that they arnt listening to customers
MM
Minty
Aug 18, 2026
3.0
could at least have some kind of timetable to tell you when its closed cmon
Frequently Asked Questions About Jackson Street News and Gateshead Post office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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