How do I deposit a cheque at Post Office?

To deposit a cheque, you’ll need to bring the following to your nearest branch: *The cheque *A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches *A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches) Please do not enclose cash. Full instructions can be found on the cheque deposit envelope. Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.

Why did my Post Office refuse to issue change?

If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch. You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up. If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request. To get more information about your bank’s services and Change Giving, contact them directly.

What is the Post Office Change Giving service?

If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.

Jackson Street News and Gateshead Post office

Royal Mail

7 items

📦Royal Mail UK 1st class delivery

Send a letter from £1.25 and a small parcel from £4.19

📦Royal Mail UK 2nd class delivery

Send a letter from 75p and a small parcel from £3.49

📦Royal Mail Special Delivery Guaranteed by 9am

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

📦Royal Mail Special Delivery Guaranteed by 1pm

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

📦Parcelforce next day UK delivery

From £12.45

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

📦UK 2 day delivery - Parcelforce Worldwide express48 and express48large

From £11.95

Track the full delivery journey of your item Includes loss or damage cover up to £150 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 25% refund if your item isn’t delivered on time Capture photo on delivery and available to see on request

📦Royal Mail & Parcelforce Worldwide international services

DPD

2 items

📦DPD Drop Off

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

2.8

78 reviews

5 stars

4 stars

3 stars

2 stars

1 star

Hana B

Jun 11, 2026

1.0

Today I go to this post office I know this post office like 10 years I know all the staff know it’s very changing every I see new staff member no respect the staff member is unhelpful and they laugh and ignored ! Where is the previous staff members?they were very kind and helpful and very friendly .today when I go I feel bad I have to meet a manager next time

Robert H

Jun 1, 2026

1.0

I get wanting to go home on time, I really do, but you need to have some system for that rather than just screaming at customers. I waited 20 minutes, got to the counter at 1758 exactly, and the woman said I was the second to last customer. Perfect. Then she shoves the package back at me and says she won't be sending my package to China tonight. Make up your mind- is 1800 the cutoff or does it depend on what work you feel like doing that evening? If you want to leave at 6, say last customer has to be in the queue at 1745 or similar. Don't change your mind at the last minute after people have waited and are still within the 1800 cutoff.

sanjiv rana

May 6, 2026

1.0

Some of the staff at this place are very unhelpful and quite rude. I was trying to return an item from amazon and was told by amazon that I did not need any packaging. It said the same thing on the app, the woman at the checkout refused my item telling me to put it in its packaging. Showed her my phome with the instructions still just being rude and refused. Took it to another post office and they took it straight away no problem at all. The staff here need to be sent for more training. Also need to learn some manners in how to speak with people.

Chinaza Laurel Otumba

Apr 21, 2026

1.0

Been using this post office for over 2 years now and have generally had a good experience. However, I met a lady (Sharon) today who was very rude and displayed very poor customer service skills. She didn’t bother explaining came across as dismissive when I asked simple questions. As a regular customer despite now living far, I found this quite disappointing. A bit of patience and clear communication would have made a big difference. I hope this is addressed, as it doesn’t reflect the level of service I’ve come to expect from this branch.

Gavin Eagleton-Muir

Apr 14, 2026

5.0

A handy, well located little post office that sells quite a range. It's tidy, well organised, and well stocked. It can get very busy at times but tends to be well staffed and the service is very good, staff are approachable, helpful, and competent. I always leave satisfied with my experience here

Frequently Asked Questions About Jackson Street News and Gateshead Post office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Jackson Street News and Gateshead Post office

This information is certified by Jackson Street News and Gateshead Post office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified June 28, 2026Yext Knowledge Graph

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