Felling Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Great staff, helpfull, friendly, nothing is to much trouble.
SS
Stephen Gerard Scullion
Oct 2, 2025
5.0
I have known Tony and Angela for decades and continue to use their premises for any postal queries, but for my lottery, too. In that time they have proven they are very friendly but also highly skilled.”
Their pricing is fair and transparent, and are definitely value for money. They are most proficient in what they do, and punctuality are hallmarks of their service.
The ambiance here is always inviting/welcoming and comfortable, whilst their customer service is second to none. I highly recommend Tony and Angela at Felling Post Office.
CH
Carol Harwood
Oct 13, 2022
5.0
Great Post office Tony is really helpful go out his way to help as much as he can great service
Frequently Asked Questions About Felling Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Felling Post Office?
Felling Post Office is open daily from 7:00 AM to 8:00 PM.
Which payment methods are accepted at Felling Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Felling Post Office, and are there any fees?
You can withdraw cash at Felling Post Office without charges at the counter; however, your bank might charge fees. It's best to check with your bank about any limits or fees.
How do I deposit a cheque at Felling Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if applicable, and a cheque deposit envelope to the branch. The Post Office will give you a receipt for the deposit.
What is the Change Giving service at Felling Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Does Felling Post Office offer in-store pickup services?
Yes, Felling Post Office provides in-store pickup services.
Are there ATMs available near Felling Post Office for easy cash withdrawal?
Yes, there are ATMs located at the Post Office and nearby locations such as 'ATM (Post Office)' and 'Post Office-Felling' to facilitate cash withdrawals.
What nearby public transport options can help me reach Felling Post Office?
Famous Felling Square is a nearby transportation hub that customers can use to access Felling Post Office conveniently.
What local amenities are near Felling Post Office for customers to visit after their appointment?
Nearby amenities include Valentes Bar/bistro for dining, Reza barber for grooming, and Emersons Pet Centre for pet services, offering customers options to visit after their Post Office trip.
How does Felling Post Office serve the local community?
As part of the largest UK retail network with over 11,500 branches, Felling Post Office offers essential financial, government, mailing, and travel services, acting as a trusted community focal point.
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