Certified by Portland Road Post Office • Aug 16, 2026
About
Certified by Portland Road Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Portland Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Portland Road Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.9
308 reviews
5 stars
296
4 stars2
3 stars4
2 stars1
1 star
5
AR
Annabelle Roberts
Aug 13, 2026
5.0
Would recommend this post office out of all in Hove and Brighton. Staff are really friendly and helpful every single time. Lovely bunch of people.
CO
Christopher Orkney
Aug 8, 2026
5.0
Amit was super helpful. Posted a laptop and he guided me through the different options for timeframes and levels of insurance. Great experience.
MD
Maria Dodson
Aug 8, 2026
5.0
Portland Road Post Office is amazing. Very friendly. Very efficient. I’m on first name terms with a lot of the staff who remember me each time I go in. I use them for all my post office needs and would highly recommend
DP
Della Potter
Aug 8, 2026
5.0
Consistent five star service from each and every member of the team. Katy has been especially helpful and even at busy times all staff treat you with patience and respect and no task is too much to ask and help is given with a smile. Leading the way and acting as a gold standard that other post offices should aim to follow. Thankyou so much for all your hard work and dedication which does not go unnoticed. đź’•
DY
Dilek Yilmaz
Aug 3, 2026
5.0
I have been using this Post Office for 24 years, and I honestly cannot praise them enough. Every single member of staff has always been helpful, professional, and incredibly polite. Over the years, I have never had a single issue, and they have always gone out of their way to assist me whenever I needed help.
It is so rare to find a place that consistently provides such excellent customer service for so many years. They always greet customers with a smile, treat everyone with kindness and respect, and make every visit a pleasant experience.
Thank you for your dedication, hard work, and friendly service over the years. Portland Road Post Office is a real asset to the local community, and I truly appreciate everything you do. Highly recommended!
Frequently Asked Questions About Portland Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Portland Road Post Office?
Portland Road Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturday from 09:00 to 14:00. It is closed on Sundays.
Can I withdraw cash at Portland Road Post Office, and are there any charges?
You can withdraw cash at the Post Office, but the amount depends on your bank's withdrawal limits. There are no fees at the Post Office counter, but your bank might charge; check with your bank for details.
How can I deposit a cheque at Portland Road Post Office?
Bring your cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt for your deposit.
Does Portland Road Post Office offer a Change Giving service?
Yes, if you're a business banking customer with a participating bank, you can exchange cash for coins through the Change Giving and Change Giving "Lite" services at the Post Office.
What payment options are accepted at Portland Road Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What services does Portland Road Post Office provide?
The branch offers post office, bank, business banking, courier, shipping, and mailing services.
Is there an ATM near Portland Road Post Office where I can withdraw cash?
Yes, there is an ATM (Post Office) nearby where you can withdraw cash conveniently.
Where can I exchange currency near Portland Road Post Office?
Post Office Travel Money, a currency exchange service, is located nearby and can assist with your travel money needs.
Are there any places to eat near Portland Road Post Office?
Yes, nearby restaurants include Primal Burgers, Mo's Burger Joint, Pop In Cafe, and Mokka House, which offers coffee, cafe, and Japanese cuisine options.
Where can I find tailoring or clothing alteration services nearby?
Nearby options include G Salluce and Helens Clothing Alterations & Repairs for tailoring and alteration services.
Brand Certified Facts from Portland Road Post Office
This information is certified by Portland Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: