With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
I never think I have to say this but yes, whenever I deposit money in my bank card from this post office , each time the next day one scam company took money from my account. and this is happened for 3 times and i basically deposit money 3 times unfortunately this happened every time after my deposit. when i contact to the bank luckily I got refund my money. so I wanted to check whats going on so deposit again from this post office. and guess what? this happened again. scammer wanted to take money from my account but this time i recieved a notification fro transaction approval. so i declined the transaction and saved my money. and this was the same scam company and same amount.
So my experience is really horrible from this post office. I think there cc tv monitoring by scammers or the post office owner authorities are connected with this scamming. This is such a bad experience and horrible. authority or owner should take action and be careful about the matters.
MA
Marzena Adamczyk
Apr 29, 2026
5.0
Vital Mehta & team at this post office are always friendly and happy to help. Great customer service experience I have used this post office for couple of years I do recommend to anyone A+
SP
Srushti Patel
Apr 27, 2026
5.0
Great customer service. Staff are friendly and helpful, making the experience smooth and efficient. Even during busy times, the service remains professional.
BC
Brunilda Cosova
Apr 22, 2026
5.0
Since I moved in Tilbury, I am being going to Tilbury Post Office and use their services.
The invorenment is very friendly and people who works there are very helpful and profesional.
Mr.Bijal Menta is always kind , always trying to help you and provide any information about their services.
BO
Borondel Ovidiu
Apr 20, 2026
5.0
would like to express my appreciation for the excellent service at the Tilbury Post Office. The staff were professional, efficient, and very helpful throughout my visit.
In particular, I would like to thank Mr. Bijal Mehta for his outstanding professionalism and friendly attitude. He went above and beyond to ensure everything was handled smoothly, making the experience quick and stress-free.
It’s always a pleasure to receive such high-quality customer service. Thank you!
Frequently Asked Questions About Tilbury Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Tilbury Post Office offer?
Tilbury Post Office provides financial services such as savings, insurance, loans, mortgages, and credit cards; government services; telephony; foreign currency exchange; travel insurance; mail services; and business banking services.
What are the opening hours of Tilbury Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Can I withdraw cash at Tilbury Post Office and are there any charges?
Yes, you can withdraw cash at the counter. There are no charges taken at the Post Office, but some banks may charge fees. It's best to check with your bank directly.
How can I deposit a cheque at Tilbury Post Office?
Bring your cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over the sealed deposit envelope to receive a receipt. Do not enclose cash.
What payment options are accepted at Tilbury Post Office?
Tilbury Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Tilbury Post Office provide in-store pickup services?
Yes, Tilbury Post Office offers in-store pickup services.
What nearby places can I visit before or after visiting Tilbury Post Office?
Nearby places include Tilbury Library and Tilbury Community Hub for library services, Costa Express for coffee, and Tilbury War Memorial park for a visit to a local monument.
Where can I find nearby ATMs or currency exchange services near Tilbury Post Office?
You can use the nearby ATM (Post Office) for cash withdrawals and Post Office Travel Money for currency exchange services near Tilbury Post Office.
Are there any nearby services for mailing or courier needs apart from Tilbury Post Office?
Yes, the DPD Parcel Shop located at Chapharm Chemist provides professional courier services nearby.
What should I do if my Post Office refuses to give me change?
If you're signed up for the Change Giving service at your nominated Post Office, refusal is unlikely. If not signed up or using a different branch, change availability is at the branch's discretion. Contact your bank about signing up for Change Giving.
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