Brand Certified
Rose Lane Post Office
3.5(25 reviews)
Certified by Rose Lane Post Office • May 24, 2026
Business Details
117 Rose Lane, Romford, Essex
RM6 5NR, United Kingdom
Certified by Rose Lane Post Office • May 24, 2026
+44 2085 979827
Certified by Rose Lane Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/126026x/rose-lane?campaignid=gmb~bf~126026x~google~na~05022025
Certified by Rose Lane Post Office • May 24, 2026
About
Certified by Rose Lane Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Rose Lane Post Office • May 24, 2026
Hours
Certified by Rose Lane Post Office • May 24, 2026
Monday9:00 AM - 7:30 PM
Tuesday9:00 AM - 7:30 PM
Wednesday9:00 AM - 7:30 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 7:30 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Reviews
3.5
25 reviews
5 stars
15
4 stars0
3 stars0
2 stars
2
1 star
8
- BZbiruktawit zegeyeApr 14, 20261.0I would like to raise a complaint about a staff member working at the counter this morning. This is not the first time I’ve had an upsetting experience with her. On multiple occasions, she has come across as rude, bossy, and unprofessional. Her manner makes customers feel uncomfortable, and she often behaves as though the shop is her own. Today, instead of simply informing me of the opening times, she game me a rude and dismissive gesture. I found her attitude unnecessarily harsh and unkind. I believe customers should be treated with respect, especially in a public service setting like a post office. It’s unfair to have repeated negative experiences with the same staff member. I hope this can be addressed so that customers are treated more appropriately in the future.
- MEMentha EdwardsDec 16, 20251.0Went to this PO to return an item which did not need a QR code because I had already printed out the pre-paid returns label. The PO assistant asked me for the QR code when I said it didn't need one and tried to show her the message on my phone she said she can't read it! She then point to another customer's phone which had a QR code for their return telling me this was what I needed... I left before I told her about herself! I went to the PO on the high road and needed to say nothing more... the PO worker their knew exactly what needed to happen and said 'you need proof of posting right?' at which point she asked me for the address on the parcel and provided me with proof of posting and I was done. To the PO assistant at Rose lane PO...go and learn how to do your job properly!!!
- ZZzeeamja1Apr 3, 20245.0Great service, the guy behind the counter was very helpful and very polite.
- BBBeryl BondJun 17, 20205.0Very friendly and helpful
- MMMalcolmJan 16, 20205.0Very Helpful and Friendly Staff
Frequently Asked Questions About Rose Lane Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Rose Lane Post Office?
Rose Lane Post Office is open Monday to Friday from 09:00 to 19:30, Saturday from 09:00 to 16:00, and is closed on Sundays.
Can I withdraw cash at Rose Lane Post Office and are there any fees?
You can withdraw cash at Rose Lane Post Office without any charges taken at the counter; however, your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Rose Lane Post Office?
Bring your cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed cheque deposit envelope to receive a receipt.
Does Rose Lane Post Office offer cash change services for business banking customers?
Yes, selected banks can use the Change Giving and Change Giving “Lite” services at the Post Office to exchange cash for coins if they regularly require this service.
What payment options are accepted at Rose Lane Post Office?
Rose Lane Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payment methods.
Does Rose Lane Post Office provide in-store pickup services?
Yes, Rose Lane Post Office offers in-store pickup services.
Which nearby places can I visit after a visit to Rose Lane Post Office?
You can visit nearby places such as The Nail Club for beauty services, Munchin for fast food dining, or Well Pharmacy for health needs, all located close to Rose Lane Post Office.
Are there nearby financial services around Rose Lane Post Office?
Yes, Uk Tax Pro Ltd offers professional financial services nearby, and there is also a Post Office Travel Money bureau for currency exchange.
What public amenities are close to Rose Lane Post Office?
Marks Gate Library and Rose Lane Primary School are nearby, providing educational and community resources close to Rose Lane Post Office.
How can the nearby ATM (Post Office) assist customers visiting Rose Lane Post Office?
The nearby ATM at Post Office offers convenient access to cash withdrawals, complementing services provided in the Rose Lane Post Office branch.
Brand Certified Facts from Rose Lane Post Office
This information is certified by Rose Lane Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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