Absolutely terrible experience at this post office. I went in just to print a few documents, and they came out incorrectly sized—far too small on an A4 sheet. Instead of trying to fix the issue or reprint them properly, the staff made no effort whatsoever.
The man serving me was incredibly rude from the start. When I asked if he could reprint them correctly, he refused without any clear reason. It only got worse from there—he continued being disrespectful.
Shocking customer service. Completely unhelpful and unprofessional. I would not recommend this place to anyone.
SA
Sheikh Atik
Jan 26, 2026
5.0
Good
BA
Beigh A
Jan 26, 2026
5.0
Lovely experience at this post office - the man was very prompt, friendly and helped me out with my postage. Great that they are open on a Sunday too!
HA
Hannah Anderson
Jan 18, 2026
5.0
I went here today, the man who served me was amazing, helped me so much, I’m so grateful. The negative reviews are old, there is new management and they are open on Sundays till 6pm. Amazing customer service and I recommend going to this Post Office very very nice people in there, very friendly!
BO
Bunmi O.
Jan 7, 2026
5.0
Wonderful Customer Service by Mathi. He was very helpful, polite and efficient - I was attended to without delays. It is a bonus to the community that this Post Office opens consistently on a Sunday, which benefited me greatly. Thank you, Mathi!
Frequently Asked Questions About High Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of High Road Post Office?
High Road Post Office is open daily from 9:00 AM to 6:00 PM.
What payment options are accepted at High Road Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at the Post Office, and are there any charges?
You can withdraw cash at the Post Office depending on your bank's withdrawal limits. No charges are taken by the Post Office, but some banks may charge. Please check with your bank for details.
How do I deposit a cheque at High Road Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand over the sealed envelope at the Post Office and you'll receive a receipt.
What is the Change Giving service at High Road Post Office?
For business banking customers, the Change Giving service allows exchanging cash for coins at the Post Office with selected banks.
Does High Road Post Office offer in-store pickup services?
Yes, High Road Post Office provides an in-store pickup service.
Where is High Road Post Office located?
High Road Post Office is located at 627 Rainham Road, Dagenham, Essex, RM10 8AH, United Kingdom.
What nearby convenience stores can I visit around High Road Post Office?
Nearby convenience stores include Premier, Dagenham East Wines, H&S Stores, and Tesco Express, which are great spots to visit for quick shopping before or after your Post Office visit.
Are there any nearby cafes near High Road Post Office for refreshments?
Gunay's Cafe is a nearby spot where you can enjoy refreshments close to the Post Office.
What other services can I find near High Road Post Office?
Nearby services include hair salons like Harrys Salon and Teenas Salon, automotive services like K And Sons Recovery, and medical facilities such as Dagenham Aspire Dental Care, offering a range of options for your convenience.
Brand Certified Facts from High Road Post Office
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