Certified by New Hopes Green Post Office • May 24, 2026
About
Certified by New Hopes Green Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by New Hopes Green Post Office • May 24, 2026
Certified by New Hopes Green Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
2.2
20 reviews
5 stars
4
4 stars
1
3 stars
2
2 stars
1
1 star
12
SW
Shirley Walsh
Jan 22, 2026
5.0
Staff are always helpful and friendly
NK
Net K
Oct 6, 2025
1.0
Waited at least 20mins . One in front and 5 behind me. The lady was busy tidying envelopes , rather than jumping on to help clear the queues or rather the man asking her to help, she could then go back to this important task . When I finally arrived at the till there was no sorry to keep you waiting. This post office is definitely going down hill.
Shut an hour early or open an hour late to get these jobs done. Don’t keep customer waiting for ages
PS
Pierina Sousa
Mar 3, 2025
1.0
This man couldn't care less about service.
Get another job or retire as clearly you are not happy to deal with people.
Miserable.
Second time I am at this post office and the service gets worse.
He is disrespectful.
Do everyone a favour and retire.
AC
Amanda Crispin
Jun 5, 2021
1.0
Sign needs to change on the door clearly says post office open till 17:30 on Saturday. It isn’t, it’s supposedly open till from 9:30 to 1pm but it was closed at 10am when I got there today with a sign saying be back in 20 min. . Came back later and was shut till Monday Worst post office EVER
AB
Amyann Beeson
Feb 19, 2021
1.0
Staff are extremely rude and unhelpful. Do not care about their customers or the standards to which they are meant to uphold as a company. Speak to people like they are a bit on dirt and do not take complaints seriously and are happy to laugh in your face when you address a problem. This post office is a disgrace to Royal Mail and should be closed until they are able to get staff that know how to promote good customer service and uphold a certain standard. We were not the only customers to which were spoken to in this manner, the lady also spoke to an elderly woman with the same disrespect. I can only hope that this individual is dealt with in the appropriate manner or let go from her position.
Frequently Asked Questions About New Hopes Green Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of New Hopes Green Post Office?
The New Hopes Green Post Office is open Monday to Friday from 9:00 AM to 5:30 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at New Hopes Green Post Office and are there any charges?
You can withdraw cash at the New Hopes Green Post Office without fees charged by the Post Office, but your bank may have withdrawal limits or charges. Please check directly with your bank.
How do I deposit a cheque at New Hopes Green Post Office?
Bring your cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt.
Does New Hopes Green Post Office offer any business banking services?
Yes, the Post Office provides business banking services including the Change Giving service which allows business customers to exchange cash for coins.
What payment options are accepted at New Hopes Green Post Office?
The branch accepts cash, American Express, Android Pay, Apple Pay, Maestro, Mastercard, and Visa.
Does New Hopes Green Post Office support in-store pickup services?
Yes, this branch offers in-store pickup services to customers.
Which banks are located near New Hopes Green Post Office?
Nearby banks include Barclays Bank, TSB Bank, and Woolwich, which customers may visit for additional banking services before or after their visit to the Post Office.
Are there nearby places to exchange currency close to New Hopes Green Post Office?
Yes, Post Office Travel Money is nearby and offers foreign currency exchange services for your travel needs.
What local amenities are near New Hopes Green Post Office for convenience?
Co-op supermarket and LloydsPharmacy are close by for groceries and health supplies. You can visit these before or after your postal errands.
What dining options are available near New Hopes Green Post Office?
Nearby dining options include Abakash Indian Restaurant, The Bakers Oven bakery, GREGGS sandwich shop, and Tasty Bites cafe where customers can enjoy meals or snacks.
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Certified May 24, 2026Yext Knowledge Graph
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