Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Very helpful staff. Item posted quickly and efficiently.
Also able to buy some very nice beer on the way out. They have such a wide selection.
KW
Karen Willis
Jul 2, 2025
1.0
Thankyou for your response ,but I know this is the basic response you give to everyone .Further to my review yesterday,unfortunately it seems your lady DIDN'T know how to do the Amazon return,despite her angry response that she has worked for the post office for 35 years,because I usually get an email from Amazon acknowledging that I've dropped the item off.I didn't get an email,and on the Amazon website ,it's not acknowledging that the item has been dropped off either,so now I won't get a refund!! Rather than just give a standard response, I would rather you acknowledge that you need train your staff in simple manners,and customer relations. I used to work in retail myself years ago ,and we would never have got away with talking to customers the way I was spoken to yesterday.You,as the owner need to address this.
RB
Richard Bailey
Mar 29, 2022
1.0
Same size and weight parcel cost me twice as much as it did at the main post office yesterday! Same service used too. I was under the impression that Royal mail prices are fixed!
Really grumpy staff here too.
Use the main PO it's much cheaper, nearly half the price.
BM
Brooke mason
Apr 1, 2020
5.0
Love my local shop "well not my local I go 2.5 miles further to shop there" they are helpful understanding and great post office love them dearly 👌👌👌👍👍😉" MUCH LOVE FROM BROOKE ALSO DANNY
Frequently Asked Questions About North Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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