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Collier Row Post Office

3.0
(80 reviews)

Business Details

36-38 Collier Row Road, Romford, ESS
RM5 3NX, United Kingdom
+44 1708 760138

About

Post OfficeBankBusiness Banking Services
Collier Row Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.

Location

Collier Row Post Office
36-38 Collier Row Road, Romford, ESS
RM5 3NX, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

3.0
80 reviews
5 stars
35
4 stars
3
3 stars
2
2 stars
4
1 star
36
  • MM
    Mariyam
    6 days ago
    2.0
    Ok the people who work not in the post office bit but the shop are very kind. But the people that work at the physical post office do not litsen or do there jobs properly. Ive had to return parcels 3 times. 2 of the times they refused to scan my barcode and sent me to get it printed out. (Even though other post offices were completely fine for scanning the barcode) and the 3rd time is where i lost it. I went to return a parcel and i clearly told the lady to scan both barcodes so i can get refunded on both items. She claimed she did, she did not. So because of her lies and foolish mistakes I am not getting refunded on 2 of my items because of her not doing her job.
  • DD
    DukesyTV
    Sep 28, 2026
    1.0
    Useless! Shuts at 5:30. Not 6pm. Won’t even give me my parcel just staring at me at 5:32 Should be updated on the website
  • MM
    Manaid
    Sep 21, 2026
    3.0
    I regularly use this branch and am usually pleased with the service. However today one of the three counter clerks said "Next" but wasn't at her position when l got there. She and her colleague were both dealing with her colleague's customer. He'd come to collect two parcels, whilst the one read off the item number, the other who should have been serving me; searched for the item. So why say "Next"? Anyhow, l am at a stage in my life where l've learnt to choose my battles ........
  • RD
    Reece Dosad
    Aug 27, 2026
    1.0
    Rudeness , workers are so unbelievably rude, didn’t want to take my parcel and because they know they have to they start slagging me off to each other that place needs to be shut down or get re staffed
  • SC
    Steve Crouch
    Jul 31, 2026
    5.0
    Very helpful and knowledgable staff

Frequently Asked Questions About Collier Row Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Collier Row Post Office

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Certified October 04, 2026Yext Knowledge Graph
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