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Longwood Parade Post Office

1.6
(141 reviews)

Business Details

156-158 Longwood Gardens, Ilford, ESS
IG5 0EW, United Kingdom
+44 2085 501516

About

Post OfficeBankBusiness Banking Services
Longwood Parade Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services and money transfer services.

Location

Longwood Parade Post Office
156-158 Longwood Gardens, Ilford, ESS
IG5 0EW, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reopen Date12/31/2032

Products & Services

1 list · 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

1.6
141 reviews
5 stars
15
4 stars
2
3 stars
6
2 stars
2
1 star
116
  • SP
    Shivani Popat
    Sep 19, 2026
    1.0
    Very disappointed with the customer service and attitude of the staff at this branch. I have now experienced two separate issues with the same staff member. Previously, an Amazon delivery was misplaced and, after a lot of back-and-forth, I eventually had to collect it from the Post Office, with no acknowledgement or apology for the inconvenience. This time, I paid for a letter to be sent to the US after it was weighed, but it appears the postage was not applied before it was put into the post box. The letter has now been returned to me as “underpaid”, with an additional charge, and my festival wishes never reached my cousin. What is most frustrating is that when I raised the issue, the staff member was unwilling to listen or acknowledge the possibility of a mistake. Mistakes can happen, but refusing to take responsibility or even apologise is extremely disappointing. I hope the branch management addresses this.
  • AA
    A A
    Sep 17, 2026
    1.0
    Rude, bad service, unlikely to successfully drop a package off
  • Z0
    ZNQ 05
    Sep 5, 2026
    1.0
    They were absolutely rude and told me they don’t do parcel drop offs when they are supposed to be post office 🤦🏾‍♂️
  • SS
    sirch
    Sep 4, 2026
    1.0
    I’ve been using this Post Office for over 20 years and after today, I’ve finally decided it’s time to say something. In all those years, I can honestly say that almost every interaction with the owner has been unpleasant. Whether collecting travel money or simply posting a parcel, the attitude is consistently rude, dismissive and unwelcoming. Going into this place has become something I genuinely dread. Today summed it up perfectly. I greeted him and was completely ignored. I then politely asked if I could take a photo of my parcel as proof of postage. Instead of responding with basic courtesy, he took the parcel and quite literally threw it on the floor. Customers are not an inconvenience. We are the reason you have a business. After more than two decades of putting up with this attitude, I’ve had enough. There comes a point when perhaps it’s time to hang up the hat and retire. Until then, you’ve lost my custom. I’ll be taking my business somewhere where customers are treated with the basic respect and courtesy they deserve.
  • RR
    Rick S (Rixter-999)
    Aug 31, 2026
    1.0
    Literal racists. When I come into the shop to return something, they start shouting at me saying it’s not open (even though, it says they’re open) but when a pretty white woman comes in, they open it up and start speaking nicely to her. Actual vile customer service. I’d rather get no refund than return to this joke of a place. I completely understand why it has a 1* rating 😂

Frequently Asked Questions About Longwood Parade Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Longwood Parade Post Office

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Certified October 04, 2026Yext Knowledge Graph
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