Certified by Longwood Parade Post Office • Oct 04, 2026
About
Certified by Longwood Parade Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Longwood Parade Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services and money transfer services.
Location
Certified by Longwood Parade Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Very disappointed with the customer service and attitude of the staff at this branch. I have now experienced two separate issues with the same staff member. Previously, an Amazon delivery was misplaced and, after a lot of back-and-forth, I eventually had to collect it from the Post Office, with no acknowledgement or apology for the inconvenience.
This time, I paid for a letter to be sent to the US after it was weighed, but it appears the postage was not applied before it was put into the post box. The letter has now been returned to me as “underpaid”, with an additional charge, and my festival wishes never reached my cousin. What is most frustrating is that when I raised the issue, the staff member was unwilling to listen or acknowledge the possibility of a mistake. Mistakes can happen, but refusing to take responsibility or even apologise is extremely disappointing. I hope the branch management addresses this.
AA
A A
Sep 17, 2026
1.0
Rude, bad service, unlikely to successfully drop a package off
Z0
ZNQ 05
Sep 5, 2026
1.0
They were absolutely rude and told me they don’t do parcel drop offs when they are supposed to be post office 🤦🏾♂️
SS
sirch
Sep 4, 2026
1.0
I’ve been using this Post Office for over 20 years and after today, I’ve finally decided it’s time to say something.
In all those years, I can honestly say that almost every interaction with the owner has been unpleasant. Whether collecting travel money or simply posting a parcel, the attitude is consistently rude, dismissive and unwelcoming. Going into this place has become something I genuinely dread.
Today summed it up perfectly. I greeted him and was completely ignored. I then politely asked if I could take a photo of my parcel as proof of postage. Instead of responding with basic courtesy, he took the parcel and quite literally threw it on the floor.
Customers are not an inconvenience. We are the reason you have a business.
After more than two decades of putting up with this attitude, I’ve had enough. There comes a point when perhaps it’s time to hang up the hat and retire.
Until then, you’ve lost my custom. I’ll be taking my business somewhere where customers are treated with the basic respect and courtesy they deserve.
RR
Rick S (Rixter-999)
Aug 31, 2026
1.0
Literal racists. When I come into the shop to return something, they start shouting at me saying it’s not open (even though, it says they’re open) but when a pretty white woman comes in, they open it up and start speaking nicely to her. Actual vile customer service. I’d rather get no refund than return to this joke of a place. I completely understand why it has a 1* rating 😂
Frequently Asked Questions About Longwood Parade Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Longwood Parade Post Office?
The Post Office is open Monday to Saturday from 8:30 AM to 5:30 PM and closed on Sundays.
What cash withdrawal limits apply at the Post Office counter?
Withdrawal limits depend on your bank account’s specific limits. Please contact your bank directly to check your limit.
Are there any charges for making cash withdrawals at Longwood Parade Post Office?
No charges are applied at the Post Office counter, but some banks may charge fees. Check with your bank for details.
How do I deposit a cheque at Longwood Parade Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope. Hand over the sealed envelope to the Post Office and get a receipt.
What is the Change Giving service at Longwood Parade Post Office?
It’s a service for business banking customers to exchange cash for coins using selected banks at the Post Office.
Does Longwood Parade Post Office offer in-store pickup services?
Yes, in-store pickup is available at this Post Office location.
What payment options are accepted at Longwood Parade Post Office?
They accept American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
What nearby pharmacies can I visit before or after my trip to Longwood Parade Post Office?
Gold's Pharmacy and Munro Pharmacy are nearby and convenient for your pharmacy needs around your visit.
Are there nearby dining options close to Longwood Parade Post Office?
Yes, Golden Anchor offers seafood and fast food, and Cafe 178 serves coffee and meals, both located near the Post Office.
How can nearby transport options help me reach Longwood Parade Post Office?
There is an ATM and other retail places nearby that help you access financial services before visiting the Post Office at Longwood Gardens.
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