Certified by Ley Street Post Office • Jun 21, 2026
About
Certified by Ley Street Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Ley Street Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, banking and financial services and money transfer services.
Location
Certified by Ley Street Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.9
57 reviews
5 stars
23
4 stars
4
3 stars
1
2 stars
3
1 star
26
AK
Awais Khan
Jun 13, 2026
1.0
Staff Behaviour is very bad
FA
fred akol
Jun 2, 2026
1.0
They have turned this post office into a pound shop, leaving very little space for handling larger parcels. On two occasions, my parcels were refused because of their size, yet when I took them to the next post office, they were accepted without any issues.
The entire shop appears to be run by one lady. If you simply need to buy an envelope, you often have to wait in the same queue as postal customers, which can result in a very long wait while she serves the post office counter.
I also found her to be quite rude and unhelpful. Based on my experience, I would not recommend this place.
AR
Agrim Rozra
Apr 6, 2026
1.0
The lady is too slow. Not responding have attitude problem also.
IM
Ivo M
Mar 4, 2026
2.0
The service here is usually very fast and parking outside is easy but once I went with my sick dog knowing that they allow dogs inside and they don’t have a sign that dogs are not allowed and they refused serving me even though I was already in the shop and they had no problem with me roaming around. Mariyam Darham said that it wasn’t a company policy but it was her personal decision. They had something personal against me. She was very stubborn and refused serving me creating a massive queue behind me. Eventually, her colleague came and served me without a problem.
SH
Sadi Hasan
Feb 23, 2026
1.0
I am very disappointed with the unprofessional behaviour at this Post Office. During my visit, staff threw my parcel several feet in front of me, which I found completely unacceptable.
When I questioned this, I was told parcels are thrown around in the warehouse. That does not justify handling a customer’s item so carelessly at the counter. It honestly feels as though idiots work here. This is not the standard of service one expects from Royal Mail, and it should be addressed immediately.
Frequently Asked Questions About Ley Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Ley Street Post Office?
Ley Street Post Office is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Ley Street Post Office located?
Ley Street Post Office is located at 332 Ley Street, Ilford, Essex, IG1 4AF, United Kingdom.
What payment methods are accepted at Ley Street Post Office?
Ley Street Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Ley Street Post Office offer cash withdrawal services?
You can withdraw cash at Ley Street Post Office, but the amount depends on your bank's withdrawal limits. Contact your bank for specific details.
Is there a charge for making cash withdrawals at Ley Street Post Office?
The Post Office does not charge for cash withdrawals, but your bank may have fees. Please check with your bank for details.
How can I deposit a cheque at Ley Street Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope available at most Post Office branches.
What is the Change Giving service at Ley Street Post Office?
Change Giving is a service for business banking customers to exchange cash for coins at the Post Office with selected banks.
How can I get full change if I am refused at Ley Street Post Office?
Registration for the Change Giving service is required. If refused, it might be because you are not signed up or using a non-nominated branch. Contact your bank to sign up or for more info.
What nearby dining options are available near Ley Street Post Office?
Nearby dining options include Masala Hut (Indian cuisine), Tasty Fish Bar (fish and chips), Umberto's (restaurant), OKO Lounge (cafe and hookah bar), Flirt Cafe & Restaurant (Polish cuisine), and Crave (pizza and fast food). You can enjoy a meal before or after your visit.
Are there any nearby services such as salons and barbers around Ley Street Post Office?
Yes, nearby salons include Technicut Barbers Shop, Hair Today, and Dadyal Hair Salon, where you can get haircuts or beauty treatments before or after your Post Office visit.
What financial and professional services can I find close to Ley Street Post Office?
Nearby services include Finance Equation Ltd (accountant and financial services) and Western Union (financial services), which can help with banking or money transfer needs.
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