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Brand Certified
Suttons Lane Post Office
3.1(65 reviews)
Certified by Suttons Lane Post Office • Jun 21, 2026
Business Details
11 Suttons Lane, Hornchurch, ESS
RM12 6RD, United Kingdom
Certified by Suttons Lane Post Office • Jun 21, 2026
+44 3457 223344
Certified by Suttons Lane Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/1160265/suttons-lane?campaignid=gmb~bf~1160265~google~na~05022025
Certified by Suttons Lane Post Office • Jun 21, 2026
About
Certified by Suttons Lane Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Suttons Lane Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups and banking and financial services.
Location
Certified by Suttons Lane Post Office • Jun 21, 2026
Hours
Certified by Suttons Lane Post Office • Jun 21, 2026
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday7:00 AM - 9:00 PM
Sunday7:00 AM - 9:00 PM
Products & Services
2 lists · 9 items
Reviews
3.1
65 reviews
5 stars
32
4 stars
2
3 stars0
2 stars
1
1 star
30
- AAAndzelikaJun 18, 20261.0I am extremely disappointed with this post office. An older gentleman who is there Monday to Friday, all day, advised me when collecting parcels to stop using Evri and choose a different delivery provider. He is extremely rude! Since then, the last two parcels sent through Evri have been marked and returned to the sender within about an hour of arriving. It feels as though parcels are being sent back simply because staff do not want to handle them. This is unacceptable and very frustrating, especially when I am expecting important deliveries. I have also heard similar complaints from other people. Based on my experience, I would recommend avoiding this post office if possible.
- JWJackie WilliamsMay 18, 20265.0Always a speedy and professional service. Friendly and welcoming.
- MKMish kingApr 28, 20265.0Good service
- PMPhilip MenziesApr 28, 20265.0Always welcome in this great local shop. Great staff, post office and a good selection of food and drink.
- RGRoss GrahamApr 23, 20261.0Terrible customer service. The guy behind the counter glanced at my box and quickly nodded to his colleague who then proceeded to tell me the box was too big to be collected by DPD. There was no evidence or real reason given to why DPD would not collect the box which was of medium size. They clearly did not want the effort of taking a very light, medium sized item. This store should not be listed as a drop off point when they can clearly pick and choose what they want to take.
Frequently Asked Questions About Suttons Lane Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Suttons Lane Post Office?
Suttons Lane Post Office is open daily from 7:00 AM to 9:00 PM.
Can I withdraw cash at Suttons Lane Post Office and are there any charges?
You can withdraw cash depending on your bank account withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank might. Contact your bank for specific fees.
How do I deposit a cheque at Suttons Lane Post Office?
Bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
Does Suttons Lane Post Office offer business banking services such as Change Giving?
Yes, for business banking customers, Suttons Lane Post Office provides Change Giving services for exchanging cash for coins with selected banks.
What payment options are accepted at Suttons Lane Post Office?
Payment options include American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is there an ATM near Suttons Lane Post Office for quick cash access?
Yes, there are ATMs nearby including one at Post Office and other locations close to Suttons Lane Post Office for convenient cash withdrawals.
Where can I exchange foreign currency near Suttons Lane Post Office?
Post Office Travel Money, a currency exchange service, is located nearby and can assist with foreign currency needs.
Are there places to grab a coffee or snack near Suttons Lane Post Office?
Yes, nearby coffee shops like Sandwich Station and Icoffee offer convenient spots for refreshments before or after your visit to the Post Office.
What other services can I find near Suttons Lane Post Office for beauty and grooming?
Nearby you can find beauty and grooming services at Abbie's Hair Studio, Nail Bar One, Ian's Barber Shop, and The Original Docklands Tattoo.
Is there parking available near Suttons Lane Post Office?
Yes, National Car Parks is a nearby parking facility, making it easier for customers to visit Suttons Lane Post Office by car.
Brand Certified Facts from Suttons Lane Post Office
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Certified June 21, 2026Yext Knowledge Graph
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