Elm Park Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.3
64 reviews
5 stars
30
4 stars
6
3 stars
6
2 stars0
1 star
22
LH
Louise Hover
Apr 10, 2026
1.0
Asked for a simple service here only for it not to be done properly. After researching I feel they’ve just taken my money and wasted my time as what they said doesn’t seem to be correct. The worker also made unnecessary rude comments making the whole experience uncomfortable.
SB
Shuvo Barman
Feb 23, 2026
1.0
It is saying it is open until 7pm on monday and i went at 6:45 for ID varification and the man said that it is not possible now you have to come tomorrow
FF
Farzana Fariha
Jan 8, 2026
1.0
1 Star – Extremely Unprofessional and Discriminatory Service
I had a very unpleasant experience at this Post Office on 6/01/25 and 8/01/25 while trying to complete a DBS ID verification. On my first visit, a male staff member Muhammed Mashadi was rude and dismissive, making unnecessary comments about me “coming so late” and questioning who even comes at that time. He then gave me incorrect information about the service hours.
When I returned within the timeframe I was told, I was refused service and given a different time window, with no apology for the misinformation. When I asked for confirmation that the service wasn’t available, the same staff member instructed a female colleague not to help me, saying she would be “sacked” if she did.
The behaviour was intimidating, unprofessional, and felt discriminatory. This level of customer service is unacceptable, and judging by other reviews, this is not an isolated incident. I would strongly advise others to avoid this branch if they expect basic respect or professionalism.
I've attached photos of the incident to show his appalling attitude and behaviour towards a customer who had simply asked for a service.
LP
Linda Presland
Mar 17, 2023
5.0
Polite and never had any postal problems. It's great that on certain days the Post Office closes at 7.00 p.m
Frequently Asked Questions About Elm Park Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services are offered at Elm Park Post Office?
Elm Park Post Office offers a range of services including cash withdrawals, cheque deposits, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours of Elm Park Post Office?
Elm Park Post Office is open Monday to Friday from 8:45 AM to 7:00 PM, Saturday from 8:45 AM to 5:30 PM, and closed on Sundays.
Can I withdraw cash at Elm Park Post Office without incurring fees?
The Post Office does not charge for cash withdrawals at the counter; however, some banks might charge fees. Please check with your bank for details.
How can I deposit a cheque at Elm Park Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope (available from your bank or Post Office). Hand over the sealed envelope to the Post Office and receive a deposit receipt.
What payment options does Elm Park Post Office accept?
Elm Park Post Office accepts cash, American Express, Maestro, Mastercard, Visa, Apple Pay, and Android Pay.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office. Selected banks participate in this service.
Is Elm Park Post Office available for in-store pickup?
Yes, Elm Park Post Office offers in-store pickup services.
What nearby places can I visit before or after visiting Elm Park Post Office?
Nearby places include Fresh & Easy Food Centre for groceries, Rose Cafe for coffee, and Broadway Fish Bar for British cuisine, providing convenient options to shop or eat around your visit.
Where can I exchange currency near Elm Park Post Office?
Post Office Travel Money is located nearby, offering currency exchange services, making it convenient to handle your foreign currency needs along with your postal errands.
Are there nearby services for parcel shipping and collection to complement Elm Park Post Office?
Yes, the Evri ParcelShop is nearby, providing convenient parcel collection and delivery services in addition to the Post Office shipping options.
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