Elm Park Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.3
72 reviews
5 stars
34
4 stars
6
3 stars
6
2 stars0
1 star
26
VT
Vishwas Teerth
4 days ago
1.0
Staff wasn’t that supportive, not following given timelines.
AR
Andrew Rhodes
Sep 30, 2026
1.0
Went in there a few days ago to post a few envelopes that weren’t ready in time for my delivery man. I run a business and need to ensure I send deliveries same day so went to this Post Office as open till later than my usual one.
When scanning my 10 envelopes, 3 of them did not show up on the receipt. I knew exactly which ones they were so requested for them to be rescanned only to be told not to come back again as I had too much. The reason why I had requested this is because the previous week, when I used this post Office they left my parcels sitting there for 4 days before handing them over for collection and one of them
that didn’t scan is still showing “dropped off” so they probably purposely did not scan it so they could keep it.
They are meant to be a running a business and turning away customers. 10 envelopes is hardly a lot. The old guy in glasses (Muhammed) said that they don’t earn any money from it and was lucky that he was doing a favour. The girl that was there as well was equally as rude.
Luckily I have their behaviour recorded and I have reported this Post Office to Royal Mail Head Office and would urge anyone with any issues to do the same, judging by majority of the other reviews, they need to be closed down.
AW
Amy Wood
Sep 9, 2026
1.0
I’ve just this post office 4 times in the last two months. The older lady is really rude, secondly the older male is very rude too. He told me the other day my Evri parcel wasn’t there after checking my partners driving license and putting the name in his system. I told him I think you’ve put the wrong spelling and to check the passport again. He rolled his eyes and said I know how to read. I said please check again. He was wrong and told me he put the spelling in the system wrong as I had told him. No apology and just huffed when he went to go and get my parcel. How are you pudding at me when you were in the wrong? Weird place. Older guy and lady are quite hostile and need a lesson in customer service frankly. You may have been in the post office for a long time but that doesn’t mean you don’t need to be polite to people and be professional!
LW
Lawrence Williams
Aug 18, 2026
5.0
Great service
SE
Susan Ewens
Jul 18, 2026
5.0
This is our local post office for the past 9 yrs, staff very nice & most helpful more so now as with time things change & get more complicated that's where they explain what needs to be done , also being in the same shop as the chemist it's a great help to the local community.
Frequently Asked Questions About Elm Park Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services are offered at Elm Park Post Office?
Elm Park Post Office offers a range of services including cash withdrawals, cheque deposits, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What are the opening hours of Elm Park Post Office?
Elm Park Post Office is open Monday to Friday from 8:45 AM to 7:00 PM, Saturday from 8:45 AM to 5:30 PM, and closed on Sundays.
Can I withdraw cash at Elm Park Post Office without incurring fees?
The Post Office does not charge for cash withdrawals at the counter; however, some banks might charge fees. Please check with your bank for details.
How can I deposit a cheque at Elm Park Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope (available from your bank or Post Office). Hand over the sealed envelope to the Post Office and receive a deposit receipt.
What payment options does Elm Park Post Office accept?
Elm Park Post Office accepts cash, American Express, Maestro, Mastercard, Visa, Apple Pay, and Android Pay.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office. Selected banks participate in this service.
Is Elm Park Post Office available for in-store pickup?
Yes, Elm Park Post Office offers in-store pickup services.
What nearby places can I visit before or after visiting Elm Park Post Office?
Nearby places include Fresh & Easy Food Centre for groceries, Rose Cafe for coffee, and Broadway Fish Bar for British cuisine, providing convenient options to shop or eat around your visit.
Where can I exchange currency near Elm Park Post Office?
Post Office Travel Money is located nearby, offering currency exchange services, making it convenient to handle your foreign currency needs along with your postal errands.
Are there nearby services for parcel shipping and collection to complement Elm Park Post Office?
Yes, the Evri ParcelShop is nearby, providing convenient parcel collection and delivery services in addition to the Post Office shipping options.
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