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Elm Park Post Office

3.3
(72 reviews)

Business Details

208-212 Elm Park Avenue, Hornchurch, ESS
RM12 4SD, United Kingdom
+44 1708 451021

About

Post OfficeBankBusiness Banking Services
Elm Park Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD, DHL and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.

Location

Elm Park Post Office
208-212 Elm Park Avenue, Hornchurch, ESS
RM12 4SD, United Kingdom

Hours

Monday8:45 AM - 7:00 PM
Tuesday8:45 AM - 7:00 PM
Wednesday8:45 AM - 7:00 PM
Thursday8:45 AM - 7:00 PM
Friday8:45 AM - 7:00 PM
Saturday8:45 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

3.3
72 reviews
5 stars
34
4 stars
6
3 stars
6
2 stars
0
1 star
26
  • VT
    Vishwas Teerth
    4 days ago
    1.0
    Staff wasn’t that supportive, not following given timelines.
  • AR
    Andrew Rhodes
    Sep 30, 2026
    1.0
    Went in there a few days ago to post a few envelopes that weren’t ready in time for my delivery man. I run a business and need to ensure I send deliveries same day so went to this Post Office as open till later than my usual one. When scanning my 10 envelopes, 3 of them did not show up on the receipt. I knew exactly which ones they were so requested for them to be rescanned only to be told not to come back again as I had too much. The reason why I had requested this is because the previous week, when I used this post Office they left my parcels sitting there for 4 days before handing them over for collection and one of them that didn’t scan is still showing “dropped off” so they probably purposely did not scan it so they could keep it. They are meant to be a running a business and turning away customers. 10 envelopes is hardly a lot. The old guy in glasses (Muhammed) said that they don’t earn any money from it and was lucky that he was doing a favour. The girl that was there as well was equally as rude. Luckily I have their behaviour recorded and I have reported this Post Office to Royal Mail Head Office and would urge anyone with any issues to do the same, judging by majority of the other reviews, they need to be closed down.
  • AW
    Amy Wood
    Sep 9, 2026
    1.0
    I’ve just this post office 4 times in the last two months. The older lady is really rude, secondly the older male is very rude too. He told me the other day my Evri parcel wasn’t there after checking my partners driving license and putting the name in his system. I told him I think you’ve put the wrong spelling and to check the passport again. He rolled his eyes and said I know how to read. I said please check again. He was wrong and told me he put the spelling in the system wrong as I had told him. No apology and just huffed when he went to go and get my parcel. How are you pudding at me when you were in the wrong? Weird place. Older guy and lady are quite hostile and need a lesson in customer service frankly. You may have been in the post office for a long time but that doesn’t mean you don’t need to be polite to people and be professional!
  • LW
    Lawrence Williams
    Aug 18, 2026
    5.0
    Great service
  • SE
    Susan Ewens
    Jul 18, 2026
    5.0
    This is our local post office for the past 9 yrs, staff very nice & most helpful more so now as with time things change & get more complicated that's where they explain what needs to be done , also being in the same shop as the chemist it's a great help to the local community.

Frequently Asked Questions About Elm Park Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Elm Park Post Office

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Certified October 04, 2026Yext Knowledge Graph
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