How do I deposit a cheque at Post Office?

To deposit a cheque, you’ll need to bring the following to your nearest branch: *The cheque *A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches *A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches) Please do not enclose cash. Full instructions can be found on the cheque deposit envelope. Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.

Why did my Post Office refuse to issue change?

If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch. You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up. If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request. To get more information about your bank’s services and Change Giving, contact them directly.

What is the Post Office Change Giving service?

If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.

Potter Street Post Office

Royal Mail

7 items

📦Royal Mail UK 1st class delivery

Send a letter from £1.25 and a small parcel from £4.19

📦Royal Mail UK 2nd class delivery

Send a letter from 75p and a small parcel from £3.49

📦Royal Mail Special Delivery Guaranteed by 9am

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

📦Royal Mail Special Delivery Guaranteed by 1pm

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

📦Parcelforce next day UK delivery

From £12.45

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

📦UK 2 day delivery - Parcelforce Worldwide express48 and express48large

From £11.95

Track the full delivery journey of your item Includes loss or damage cover up to £150 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 25% refund if your item isn’t delivered on time Capture photo on delivery and available to see on request

📦Royal Mail & Parcelforce Worldwide international services

DPD

2 items

📦DPD Drop Off

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

3.1

32 reviews

5 stars

4 stars

3 stars

2 stars

1 star

Lynne Valencia

2 days ago

1.0

I went to pick up a parcel. After queuing for 20 minutes outside in the extreme heat finally got inside, the guy serving Couldn’t find my parcel, not suprised the place is an absolute mess, parcels everywhere all over the floor and on the counters. After 10 minutes of looking he said he would take my number and phone me when he had found it. To date no phone call, no parcel. Absolutely the worst post office service I have ever come across.

Kamila Wisniewska

May 5, 2026

1.0

I do not know who hired the employee working there, but every time I go to collect a parcel, he is unable to find it. The same situation happened again this past Saturday. I came with my 8-month-old child in a stroller, and I am also pregnant. It is impossible to enter the building with a stroller because the interior is in complete disarray, with parcels scattered everywhere. On a previous visit, I waited in a long queue for about 20 minutes. After showing my ID and waiting an additional 15 minutes, the employee told me he could not find my parcel and asked me to write down my phone number, saying they might contact me if it is found. I am now running out of time to collect the parcel, and I work on the remaining days, so it will most likely be returned to the sender. Someone should take responsibility for this branch, as the situation there is truly unacceptable.

Pj O Beaglaoich

May 2, 2026

3.0

Usually busy with depressed 😔 staff absolute mess inside with packages everywhere including the floor.

Chris McFerran

Apr 28, 2026

1.0

Fly Tippers must have been in today the place is an absolute tip Staff so busy on mobile phone can't be arsed to tidy up

Marcia Rowe

Apr 15, 2026

5.0

Nice staff and professional service. Today (15/04/26), I visited the Post Office (Potter Street) to resolve a mix-up with my daughter’s parcel. She had received an email stating it had been collected, but it hadn’t. The lady was very helpful and took her time to sort it out, ensuring that her name was correct and locating the parcel. She was both friendly and professional. Thank you.

Frequently Asked Questions About Potter Street Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Potter Street Post Office

This information is certified by Potter Street Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources

Certified June 21, 2026Yext Knowledge Graph

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