Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Going to this Post Office means subjecting myself to the very, very rude and contemptuous behaviour of the franchisees. They are consistently discourteous and often barely able to speak English. They regularly take private phone calls while customers are left waiting, and anyone needing help choosing a service is met with impatience and disdain. They run both Post Offices on Queens Road, which makes it all the more astonishing that the Post Office has entrusted them with the franchise.
TD
Tina Duffy
Apr 14, 2026
1.0
Used the cashpoint machine. Debited my account but didnt dispense the cash! Now have the headache of trying to get in touch with my bank to dispute. A man walked past me and said - "oh didnt give you the money - yeah its done that to me before!" What is wrong with the machine? Please get it fixed or take out of action and put a sign on so it stops this happening again to someone else.
MS
Matt Sonia
Mar 9, 2026
1.0
Was just served by a really unfriendly lady who rushed me and treated me like an inconvenience. Was posting 5 parcels and that seemed to annoy her. Will avoid going there again.
MK
Matt Kilbey
Jan 25, 2026
5.0
Very friendly efficient service that do there best to help there customers :D
Frequently Asked Questions About Queens Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Queens Road Post Office?
Queens Road Post Office is open Monday to Saturday from 10:00 to 18:00 and closed on Sundays.
Can I withdraw cash at Queens Road Post Office and are there any charges?
You can withdraw cash at the Post Office, subject to your bank's withdrawal limits. The Post Office does not charge for withdrawals, but your bank may. Please check with your bank for details.
How can I deposit a cheque at Queens Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope from your bank or the Post Office. Hand over the sealed envelope to receive a receipt.
Does Queens Road Post Office offer the Change Giving service?
Yes, Queens Road Post Office offers the Change Giving service for business banking customers to exchange cash for coins. You need to be signed up with your bank to use this service.
What payment methods are accepted at Queens Road Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Where is Queens Road Post Office located?
Queens Road Post Office is located at 7 Queens Road, Buckhurst Hill, Essex, IG9 5BZ, United Kingdom.
Is there an ATM nearby Queens Road Post Office?
Yes, there is an ATM located at Post Office nearby Queens Road Post Office which can be convenient for cash withdrawals.
Can I exchange currency near Queens Road Post Office?
Yes, Post Office Travel Money nearby offers currency exchange services, which can be useful before or after your visit to Queens Road Post Office.
Are there food and drink options near Queens Road Post Office?
You can visit The Railway Bar & Grill, Costa Coffee, IG9 Brunch & Cafe, or Legends Cafe nearby for dining or coffee before or after your Post Office visit.
What other services are available close to Queens Road Post Office?
Nearby services include travel agents like Simply Travel Direct, beauty salons such as Bailey Hair Designs and Unique Nails, real estate agencies like Churchill Estates and Caplen Estates, and grocery stores including Waitrose.
Brand Certified Facts from Queens Road Post Office
This information is certified by Queens Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: