Brentwood Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
1.6
40 reviews
5 stars
5
4 stars
1
3 stars0
2 stars
2
1 star
32
BP
Bek Paradzik
Jul 15, 2026
1.0
They are closed when the opening hours say open until 5:30pm, huge pain and inconvenient.
EB
Eleanor Barber
Jun 17, 2026
1.0
Staff very rude and slow. I got there before 3pm (shutting early again) and they said they would serve everyone left in the queue except me? Told me i got there after 3 and when i said i had got there before 3 she told me they have CCTV evidence to prove i didn’t? When the other customers said I had been there before 3 she didn’t listen to them either. As someone who has worked in customer service for many years I was baffled. No apologies and lied to my face. She knew I only needed to buy a stamp why be so rude about it? Total waste of my time.
II
Imad
May 30, 2026
1.0
Dumb post office. Closed before 3pm on a Saturday, no good reason for it
RG
Rudi Gaston
Mar 28, 2026
1.0
Supposed to close at 5.30pm i went at 5.10pm upstairs services and counters were all closed. Asked downstairs what time they close. Apparently they leave between 5-30pm when they please.
EE
Edita Editule
Aug 12, 2025
1.0
I have been using this Post Office branch for several years and have never had any complaints until now. On my recent visit, I experienced very unpleasant service. I came to send a registered letter to a government institution and had a prepared barcode, which only needed to be scanned to print the address.
The staff member refused to scan the barcode and insisted that I write the address by hand, even though this has never been required in the past and other staff members have always completed the process without issue. Her tone was unfriendly and unhelpful, which left me with a very negative impression.
I believe this kind of attitude harms long-standing customer relationships and does not reflect the service standards expected from the Post Office.
Frequently Asked Questions About Brentwood Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Brentwood Post Office
This information is certified by Brentwood Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: