Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
St Pauls Post Office
3.5(24 reviews)
Certified by St Pauls Post Office • Oct 04, 2026
Business Details
43 Ballards Walk, Basildon, ESS
SS15 5HL, United Kingdom
Certified by St Pauls Post Office • Oct 04, 2026
+44 1268 545211
Certified by St Pauls Post Office • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/0801046/st-pauls?campaignid=gmb~bf~801046~google~na~05022025
Certified by St Pauls Post Office • Oct 04, 2026
About
Certified by St Pauls Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
St Pauls Post Office is your local Post Office for mail and parcels, travel money and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups.
Location
Certified by St Pauls Post Office • Oct 04, 2026
Hours
Certified by St Pauls Post Office • Oct 04, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
3.5
24 reviews
5 stars
11
4 stars
3
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1 star
6
- MHMark HollandJun 17, 20261.0Only 1 staff member, waited for 20 minutes whilst EVRI returns were done ect... Seriously choose a larger post office!
- EMEllie MossApr 29, 20261.0I went to the post office to drop off a Salad parcel but was refused and told I had to go to town to deliver it because it was too big. It was the size of a small hoover box. This post office was on the list of destinations I could take it too. A smaller shop was able to take it but if they can’t take parcels, they should let DPD know rather than let people show up to then be rejected
- AWArosha WeerakkodyFeb 26, 20265.0I’ve been visiting St Paul’s Post Office for the past 11 years, and it’s always a positive experience. The staff consistently take the time to explain things clearly and provide helpful advice. Their friendly and professional service makes every visit smooth and stress-free. I truly appreciate their dedication and the welcoming atmosphere — it’s a post office you can always rely on!
- YYYoanSep 20, 20235.0You also tired of slow queues and just terrible service? Trust me I was too! Look no further, Basildon finally has a Post Office that does Royal Mail justice! An absolute delight! I rarely ever leave reviews, but this time I just had to. What truly makes it exceptional is the incredible cashier named Sugar. From the moment you step up to the counter, her warm and welcoming smile brightens your day. Sugar's customer service skills are truly exceptional. She’s not only efficient and knowledgeable about postal services but also incredibly patient and attentive to your every needs. She takes the time to explain various shipping options and helps you to choose the best one for your package. After all these years it’s genuinely rare to encounter someone so dedicated to ensuring customers have a smooth and stress-free experience. But what truly sets Sugar apart is her genuine kindness and friendliness. She doesn’t just your my transaction; she engages in a friendly conversation, making you feel valued as a customer. Her positivity and enthusiasm is contagious, turning a routine visit to the post office into a genuinely pleasant interaction. In a world where good customer service can be hard to come by, Sugar's exceptional service stands out. Embodying the ideal customer service representative, combining efficiency, knowledge, and a warm personality to create a memorable and enjoyable experience. I always leave with a smile on my face, grateful for the outstanding service provided by her. I hope the management at the post office recognizes what a gem they have in Sugar. She is a true asset to their team, and in my opinion is definitely worthy of the biggest promotion ever! Thank you, Sugar, for always making my day and setting a high standard for customer service!
Frequently Asked Questions About St Pauls Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of St Pauls Post Office in Basildon?
St Pauls Post Office is open Monday to Friday from 09:00 to 17:30, on Saturdays from 09:00 to 13:00, and closed on Sundays.
Can I withdraw cash at the St Pauls Post Office, and are there fees?
Yes, you can withdraw cash at St Pauls Post Office with no counter charges. However, some banks may apply their own fees. Please check with your bank for details.
How do I deposit a cheque at St Pauls Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope. Submit the sealed envelope to the Post Office to receive a deposit receipt.
Does St Pauls Post Office offer the Change Giving service?
Yes, business banking customers with selected banks can use the Change Giving and Change Giving Lite services to exchange cash for coins at St Pauls Post Office.
What payment options are accepted at St Pauls Post Office?
St Pauls Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Is in-store pickup available at St Pauls Post Office?
Yes, St Pauls Post Office offers in-store pickup services for items.
Which nearby convenience stores can I visit when at St Pauls Post Office?
Nearby convenience stores include Spar, Morrisons Daily, and SPAR Basildon, where you can shop for groceries or essentials before or after your visit to the Post Office.
Are there nearby cafes or restaurants near St Pauls Post Office?
Yes, nearby cafes and restaurants include Beez Neez Cafes Limited, Ballards Wok, Adams Fish Bar, Kings Kebab & Pizza, and B & D’s Cafe & Grill, perfect for dining before or after your Post Office visit.
How can I find nearby educational centers around St Pauls Post Office?
Nearby educational centers include Kumon tutoring center, Basildon Study Centre language school, and Guitar Lessons Essex, offering various learning opportunities close to the Post Office.
What facilities are available near St Pauls Post Office for health and wellness?
Close to St Pauls Post Office, you can find Great Knightleys Dental Clinic and Dr Kumar for health services, and beauty salons like Headquarters unisex hair salon and Cheryls lashes, nails and brows for wellness.
Brand Certified Facts from St Pauls Post Office
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