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Brand Certified
Chanterlands Avenue Post Office
2.5(72 reviews)
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
Business Details
197 Chanterlands Avenue, Hull, ERY
HU5 3TP, United Kingdom
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
+44 1482 342761
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/1673211/chanterlands-avenue?campaignid=gmb~bf~1673211~google~na~05022025
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
About
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
Chanterlands Avenue Post Office
197 Chanterlands Avenue, Hull, ERY
HU5 3TP, United Kingdom
Hours
Certified by Chanterlands Avenue Post Office • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
2.5
72 reviews
5 stars
21
4 stars
6
3 stars
3
2 stars
2
1 star
40
- SHSam HAug 6, 20261.0If I could give less I would. They refused to accept my parcel and thus it got returned to sender, no retry, no nothing, return to sender. It was an exclusive bought just after midnight, sold out quickly and can't get now, so thank you very much for ruining what should have been a wonderful birthday gift. Us3 this post office at your peril, it's up for sale and I guess they don't give a damn anymore.
- LLLucasJul 21, 20264.0Sometimes a bit of a wait at peak times, but the staff do what they can to get things sorted. Never had an issue with the service there.
- MMM MuddassirJul 17, 20261.0Absolutely rude staff and not understanding the clear instructions given on amazon parcel return. Be wary
- TBTony BoorerMay 7, 20261.0Alarm bells should be going off with the amount of bad reviews and the owner should take note. Absolutely appalling experience with Chanterlands Avenue Post Office. My parcel containing medical supplies was held there for days while the branch remained closed due to a “technical issue”. No updates, no proper communication, and no attempt to help customers retrieve their own property. Staff were inside at one point yet refused to come to the door to explain what was happening or what people were supposed to do. Because of the delay and total lack of information, I had to order replacement medical supplies elsewhere at additional cost. By the time this parcel eventually becomes available, the contents are practically useless to me anyway. The most frustrating part was the complete absence of care or accountability. Customers were simply left standing outside with no guidance while the branch stayed shut. A technical problem is understandable. Treating customers like they don’t exist is not. I have made a formal complaint. I hope others have also. Genuinely one of the worst customer service experiences I’ve had.
- CEC EApr 13, 20261.0Very rude and abrupt man behind the counter, no manners at all. Doesnt say please or thank you. He also tells you everything needs to go on special delivery. !!! It should be the customers choice and what they can afford.
Frequently Asked Questions About Chanterlands Avenue Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Chanterlands Avenue Post Office?
The Post Office is open from 9:00 AM to 5:30 PM Monday to Friday, 9:00 AM to 1:00 PM on Saturday, and is closed on Sunday.
Is there a fee for cash withdrawals at the Post Office?
No charges are taken at the counter for cash withdrawals at the Post Office, although some banks may charge. Please check with your bank for details.
How do I deposit a cheque at the Chanterlands Avenue Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand over the sealed envelope at the branch and get a receipt.
What payment methods are accepted at the Chanterlands Avenue Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Can I pick up parcels in-store at the Chanterlands Avenue Post Office?
Yes, in-store pickup is available as one of the pickup and delivery services.
What nearby places are close to the Chanterlands Avenue Post Office for financial services?
Nearby financial services include Yorkshire Building Society and County Financial Services, useful for additional banking or financial advice.
Are there nearby places to get travel money or currency exchange near the Chanterlands Avenue Post Office?
Yes, Post Office Travel Money is close by, offering currency exchange services for travel needs.
What nearby cafes or places to eat are around the Chanterlands Avenue Post Office?
Nearby options include Vintage Cafe, Cups and Scoops, Cafe Amici Hull, and Nostalgia Bistro, great for a coffee or meal before or after your visit.
Are there beauty or wellness services near the Chanterlands Avenue Post Office?
Yes, several beauty salons and spas like Toni Adamson Hairdressing, Aquarius Hair Salon, and Beauty Retreat are nearby for relaxation and grooming.
Brand Certified Facts from Chanterlands Avenue Post Office
This information is certified by Chanterlands Avenue Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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