I went to renew my passport and found the staff very helpful and friendly and would recommend anyone use this service that they provide.
TK
Tina Kettleborough
Sep 30, 2025
4.0
Only one counter open despite people queuing to the door. Waited 30 minutes to be served, everybody complaining.
SG
Sylvia Grainger
Aug 26, 2025
1.0
Just been into post office at Beverley WH Smith’s to pay in some cash which had been donated to our recently deceased son’s fundraiser for his children, I explained that I was hoping to use Nat West but it had closed and that I was sorry it was a lot of coins and cash, the two staff who dealt with me were utterly appalling. They were terse to beyond the point of rudeness, when I explained I had travelled from Bridlington as our own Nat West had closed one of them said “congratulations “ in the most sarcastic manner, it got worse. I wasn’t aware of a limit to paying in cash as have not had to do this before but instead of just explaining in a civil manner I was subjected to scorn and clipped offhandedness. You are a disgrace to the Post Office.
SJ
skipper Jones
Sep 23, 2023
2.0
I have complained about the decline in service in Smiths ever since the move from next Guild Hall and, while it seems to have improved a little- I guess in response to widespread complaints- it is still awfully understaffed and queues unconscionably slow to work customers up to the counter.
Frequently Asked Questions About Beverley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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