Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Thornaby Post Office
3.3(113 reviews)
Certified by Thornaby Post Office • Jun 21, 2026
Business Details
10 St Peters House, Stockton-on-Tees, DUR
TS17 9FF, United Kingdom
Certified by Thornaby Post Office • Jun 21, 2026
+44 1642 765566
Certified by Thornaby Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/1503278/thornaby?campaignid=gmb~bf~1503278~google~na~05022025
Certified by Thornaby Post Office • Jun 21, 2026
About
Certified by Thornaby Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Thornaby Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Thornaby Post Office • Jun 21, 2026
Thornaby Post Office
10 St Peters House, Stockton-on-Tees, DUR
TS17 9FF, United Kingdom
Hours
Certified by Thornaby Post Office • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
3.3
113 reviews
5 stars
61
4 stars
2
3 stars
6
2 stars
2
1 star
42
- EKEmily KavanagahMay 8, 20261.0Visited the post office today to change some money into euros person behind the counter was rude and unhelpful 0 customer service
- DDDzikamaiApr 23, 20262.0I found staff so rude.
- CCCJRDNApr 9, 20261.0Man behind counter so rude and unhelpful - all 1 star reviews seem to say the same thing.
- DDdaisyApr 9, 20261.0The man who works behind the counter is so unbelievably rude, his tone, his attitude and manners are awful. Even if you’re as nice as anything you are met with the most miserable rude behaviour. I’ll never be going in here to send parcels ever again because of him.
- SGSteve GreenfieldMar 22, 20265.0If you are a polite person that’s wants to be treated fairly and with friendly respect this post office is an absolute breath of fresh air.. friendly efficient and very helpful. from the moment you walk in the staff will helpfully assist you in achieving you postal goals without any hindrance or attitude which I haven’t experienced in other outlets. Special thanks to Ali and Rachel who are just wonderful they optimise the meaning of the saying “and so shines a good deed in a weary world”, keep holding the front line you lovely people. Kind regards Steve
Frequently Asked Questions About Thornaby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Thornaby Post Office?
Thornaby Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
Can I collect my orders in-store at Thornaby Post Office?
Yes, Thornaby Post Office offers in-store pickup services for your convenience.
What payment methods are accepted at Thornaby Post Office?
Thornaby Post Office accepts several payment options including American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
How much cash can I withdraw at Thornaby Post Office?
The amount you can withdraw depends on the withdrawal limits set by your bank. Please check with your bank directly for specific limits.
Is there a charge for cash withdrawals at Thornaby Post Office?
No, the Post Office does not charge for cash withdrawals; however, some banks might. It's best to verify this with your bank.
How do I deposit a cheque at Thornaby Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if needed), and a cheque deposit envelope provided by your bank to the branch. Hand over the sealed envelope at the counter to receive a receipt.
What is the Post Office Change Giving service available at Thornaby Post Office?
This service allows business banking customers to exchange cash for coins at the Post Office, helping with regular cash handling needs.
Are there any currency exchange services near Thornaby Post Office?
Yes, Ramsdens - Pavilion Shopping Centre - Thornaby offers currency exchange services nearby, which can be convenient for your additional currency needs.
Where can I find a place to eat near Thornaby Post Office?
Nearby dining options include Big Shawarmz for quick fast food, Brewhouse Thornaby and Sphere Cafe for coffee and meals, and KFC for fast food chicken meals.
If I need financial services other than those at Thornaby Post Office, where can I go?
Western Union offers additional financial services nearby, and there are banks such as Yorkshire Bank and Halifax close to Thornaby Post Office.
Brand Certified Facts from Thornaby Post Office
This information is certified by Thornaby Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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