Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.6
39 reviews
5 stars
23
4 stars
3
3 stars
1
2 stars0
1 star
12
PD
Pippa Dredge
Apr 26, 2025
1.0
Update: I have received a letter with a bar code to take to the post office and scan to apologise for how rude Julie was when she served me here a few weeks ago. After investigating the complaints department agreed she rude and offensive and rightly so.
If I could give zero stars I would. Never ever had a problem at this post office until recently where a member of staff was extremely rude. I would avoid
TH
Therese Hemchehirlian
Mar 26, 2024
1.0
Arrived exactly 5:30pm and the gate had already been closed and the two staff were already looking very busy closing their duties at the counter and taking no notice of me standing there and talking through the gates. What really annoyed me was that they completely ignored me when I pointed out that the clock right behind them was nearly 5 minutes ahead (as you can see from the image), My IPhone showing 17:32 as per photo and theirs 17:36hrs must be wrong 😑
TH
trevor hanson
Jan 2, 2020
5.0
Car parking on site makes it easy to do your banking now that half of the local Banks have closed.
LI
Lee Ivey
Jun 20, 2017
1.0
10 minutes in a queue and whilst i was being served the lady gave away the stickers i needed to send my parcel to another cashier so as not to serve me. I had to go to another branch, no concern at all from staff. Whos in charge of ordering at this branch?? Pathetic, untrained and unprofessional.
Frequently Asked Questions About Peterlee Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Peterlee Post Office?
Peterlee Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
What payment methods are accepted at Peterlee Post Office?
Peterlee Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Peterlee Post Office and are there any charges?
You can withdraw cash at Peterlee Post Office, but the withdrawal limit depends on your bank's restrictions. There are no charges from the Post Office, though your bank may charge; please check with your bank directly.
How can I deposit a cheque at Peterlee Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope to Peterlee Post Office. The staff will provide you with a receipt for your deposit.
What is the Post Office Change Giving service available at Peterlee Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at Peterlee Post Office if offered by their bank. For more details and to sign up, contact your bank directly.
Is in-store pickup available at Peterlee Post Office?
Yes, Peterlee Post Office offers in-store pickup service.
What nearby dining options are available close to Peterlee Post Office?
Nearby dining options include Peterlee Pizza for pizza and Subway for sandwiches, allowing customers to enjoy a meal before or after visiting the Post Office.
Where can I access currency exchange services near Peterlee Post Office?
Post Office Travel Money and Ramsdens on Yoden Way both provide currency exchange services nearby, convenient for customers needing foreign currency.
Are there nearby financial or money transfer services close to Peterlee Post Office?
Yes, Western Union offers money transfer services nearby, and there is also an ATM (Post Office) for cash withdrawals.
What is a useful nearby place for customers looking for real estate services near Peterlee Post Office?
There are several real estate agents nearby such as Keith Pattinson, Pattinson Estate Agents, Hunters, and Kimmitt & Roberts Estate Agents for customers interested in property services.
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