Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.0
13 reviews
5 stars
3
4 stars0
3 stars0
2 stars
1
1 star
9
SB
Stephen Bellerby
Jul 18, 2026
1.0
The Internet stated this Post Office was open until 1730hrs. After a lengthy walk I arrived to be told it shut at 1300hrs. Shambolic service. Would have rated it zero stars if I could!
MF
Michelle Field
May 20, 2026
1.0
Visted the post office on 20th may. I was returning a parcel. The Lady who served me needs a lesson in manners. Very arrogant Rude staring at me when I said thank you .not once did she use please thank or hello. Then to Stare at me in a very strange unfriendly manner. Simply rude.
JP
Junemary Potter
Aug 12, 2025
2.0
staff unhelpful allways people waiting to be served as thier is only one person serving at a snails pace much prefer the post office in raby road as staff helpful and polite and very efficient serving
KK
Karolia
Apr 2, 2024
1.0
They shut the office at 3:30pm. Without any reason. Although not aware about it. Maybe better to close forever.
SC
Simon C
Feb 24, 2024
1.0
Advertised a service they don't do.
I went to renew my driver's license to be told their tablet doesn't work. I asked when will it be fixed. Only to be told it's never worked in years. So anyone in the local and surrounding area, looking to renew their driver's license will travel to the post office only to be mugged off. Post office loses reputation and revenue and staff lose their jobs that they clearly don't care about. Other local businesses lose out on trade as anyone looking for post office services will travel elsewhere where. It's such a shambles.
Frequently Asked Questions About Hartlepool Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Hartlepool Post Office?
Hartlepool Post Office is open Monday to Friday from 09:00 to 17:30, and on Saturday from 09:00 to 13:00. It is closed on Sundays.
Where is Hartlepool Post Office located?
It is located at 186A Middleton Grange Shopping Centre, Hartlepool, County Durham, TS24 7RR, United Kingdom.
What payment methods are accepted at Hartlepool Post Office?
The post office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payment options.
Can I withdraw cash at the Hartlepool Post Office and are there any fees?
You can withdraw cash at the Post Office counter, but the withdrawal amount depends on limits set by your bank. No charges are taken at the Post Office, but some banks may charge fees. Please check with your bank for details.
How do I deposit a cheque at Hartlepool Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope. Hand the sealed envelope to the Post Office staff and they will provide a receipt.
What is the Change Giving service at Hartlepool Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. There is also a 'Lite' version of this service available.
Are there any good places to shop near Hartlepool Post Office?
Yes, nearby you can find Savers Health And Beauty for discount health and beauty products, H.Samuel for jewelry and bridal items, and JD Sports for sporting goods and fashion wear.
What food options are available near Hartlepool Post Office?
Close to the Post Office are eateries like Greggs bakery, Sandwich Express sandwich shop, and Cooplands restaurant, giving you tasty options before or after your visit.
Are there convenient transport or travel services near Hartlepool Post Office?
Yes, The Co-operative Travel and Thomson travel agents are nearby, making it easy to plan or arrange travel in conjunction with your visit to the Post Office.
Can I combine a visit to Hartlepool Post Office with fitness activities nearby?
Yes, Xercise4Less Hartlepool Gym and yoga studio is close by, allowing you to fit fitness into your schedule alongside your postal errands.
Brand Certified Facts from Hartlepool Post Office
This information is certified by Hartlepool Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: