Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Durham Post Office
1.9(122 reviews)
Certified by Durham Post Office • Jun 14, 2026
Business Details
22-23 Market Place, Durham, DUR
DH1 3NJ, United Kingdom
Certified by Durham Post Office • Jun 14, 2026
+44 1913 869103
Certified by Durham Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/0113131/durham?campaignid=gmb~bf~113131~google~na~05022025
Certified by Durham Post Office • Jun 14, 2026
About
Certified by Durham Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Durham Post Office • Jun 14, 2026
Hours
Certified by Durham Post Office • Jun 14, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
1.9
122 reviews
5 stars
18
4 stars
7
3 stars
7
2 stars
4
1 star
86
- AMAmber MMar 9, 20261.0Queued the whole way up the stairs, had to wait half an hour. Got to the desk and the staff member was so unhelpful, didn’t even bother to even pretend checking if my parcel had arrived.
- ISIlonka SchmidtMar 5, 20261.0Awful service provided by a lady called Emma. Dark hair, glasses. She was extremely rude. I went to take some money from western union and she got an error message, made me call western union, the lady on the phone confirmed everything was correct. The western union woman spoke to Emma and said she hasn't got time and hanged the phone to her and shouted to the next customer. How is it possible to work in customer services and don't have time for your customers 🤔? I'll be contacting head office about it
- AAAvril Wintle (Av)Mar 2, 20263.0This is good post office but it also is in WHSmith that is good as it's down stairs.
- EDEmma DavidMar 2, 20261.0Extremely rude and unprofessional staff. I arrived before the advertised closing time but was refused service. When I asked a simple question about the closing time, the staff became hostile and even threatened to pull the alarm. Absolutely unacceptable customer service. I don’t understand how people with such a terrible attitude are allowed to continue working here.
- HSHolly SharpFeb 6, 20264.01 lady serving was lovely, helpful, quick (but not rushed) and efficient.
Frequently Asked Questions About Durham Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Durham Post Office
This information is certified by Durham Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website