Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Darlington Post Office
1.6(76 reviews)
Certified by Darlington Post Office • Oct 04, 2026
Business Details
Cornmill Shopping Centre, Darlington, DUR
DL1 1LS, United Kingdom
Certified by Darlington Post Office • Oct 04, 2026
+44 3457 223344
Certified by Darlington Post Office • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/415309x/darlington?campaignid=gmb~bf~415309x~google~na~05022025
Certified by Darlington Post Office • Oct 04, 2026
About
Certified by Darlington Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Darlington Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri and DPD. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Darlington Post Office • Oct 04, 2026
Darlington Post Office
Cornmill Shopping Centre, Darlington, DUR
DL1 1LS, United Kingdom
Hours
Certified by Darlington Post Office • Oct 04, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
1.6
76 reviews
5 stars
8
4 stars
3
3 stars0
2 stars
6
1 star
59
- GIGordon IrvineSep 1, 20261.0This place is a bad joke. Only one lady doing her best. The guy in the travel money bit went. You would have thought with the amount of people waiting they could have more than two staff working. The post office should be ashamed to say they offer a service to the public. All i wanted was a hgv medical form that they didn’t have and said it was on order because they run out. I would give no stars but I can not post this without doing a star
- SCStephen ChecksfieldAug 31, 20261.0Far from great service in this post office
- TNTrevyn-Jay NelsonMay 14, 20261.0Very poor staff! Awfully spoken to by the man working in exchange window who wears glasses with receding hairline. Also payed for special delivery and it’s been a week now and heard nothing of delivery or documents received to destination…
- CWCW WApr 11, 20261.0I had a very disappointing experience at the Darlington Post Office in Cornmill Shopping Centre yesterday. I accompanied a friend who needed to complete a DBS identity verification. He had all the required documents and there was no indication in his letter that an appointment was necessary. However, the staff member at the counter immediately and bluntly told him he needed to book an appointment, without offering any explanation or assistance. My friend, who is autistic, calmly tried to explain that he needed a bit more time to process the information and that the instructions he received did not mention an appointment. Instead of showing any understanding or patience, the staff member repeatedly dismissed him and refused to help. The situation escalated unnecessarily. During this interaction, she went into a back room, and shortly afterwards shopping centre security arrived. We were then told that she would not serve us and were effectively asked to leave. Customer service should include basic empathy, clear communication, and a willingness to assist, none of which were demonstrated here. Based on this experience, I am very concerned about how vulnerable customers are treated at this branch. I hope management takes this feedback seriously and reviews both staff training and customer service standards at this location.
- JHJonathan HorsleyDec 2, 20211.0queued for 20 minutes in the queue marked travel money and business queue here. When I got to the front of the queue I was told by John behind the desk he cant do travel money and I have come to wrong window. I said there is no one at that window so I have come to you as instructed by the sign. He told me it is not his fault I have come to the wrong place… I followed the sign and waited patiently to be treated like a fool. The light was on in the travel money window. There was no closed sign and a sign instructing me to queue. I am absolutely horrified and disgusted by the way I was treated
Frequently Asked Questions About Darlington Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Darlington Post Office?
Darlington Post Office is open Monday to Thursday from 9:00 to 17:30, Friday from 9:00 to 13:00 and 14:00 to 17:30, Saturday from 9:00 to 14:00, and closed on Sundays.
What payment methods are accepted at Darlington Post Office?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa at Darlington Post Office.
Does Darlington Post Office offer in-store pickup services?
Yes, Darlington Post Office offers in-store pickup services.
How much cash can I withdraw at Darlington Post Office?
The withdrawal amount depends on your bank account's specific limits. Please contact your bank directly to check your withdrawal limits.
Is there a charge for making cash withdrawals at Darlington Post Office?
No charges are applied at the Post Office counter, but some banks may charge. Please check with your bank for details.
How do I deposit a cheque at the Darlington Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available at many Post Office branches or your bank). Hand the sealed envelope to the Post Office to get a receipt.
Where is Darlington Post Office located?
Darlington Post Office is located in Cornmill Shopping Centre, Darlington, County Durham, DL1 1LS, United Kingdom.
What nearby places can I visit around Darlington Post Office?
Nearby places include Queen Nails (nail salon), Thorntons (chocolatier), No1 Currency Exchange Darlington, Cardzone (stationery store), Clarks (shoe store), and Holland & Barrett (health food store). You might visit these before or after your Post Office visit.
How can nearby currency exchange services at Barrhead Travel help me?
No1 Currency Exchange inside Barrhead Travel is nearby for your currency exchange needs, making it convenient to handle foreign currency before or after visiting Darlington Post Office.
Are there any dining options near Darlington Post Office?
Yes, nearby dining options include Cooplands, a restaurant, and Costa Coffee, a coffee shop and cafe, perfect for a meal or a coffee break around your visit.
Brand Certified Facts from Darlington Post Office
This information is certified by Darlington Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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